Question 1

What are the different markets in which
        Helpjuice and
        Bold360 compete against each other?

Accepted Answer

Helpjuice and
        Bold360 compete against each other in
        the Customer Self Service, Communication, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        Helpjuice
        and Bold360 compare in the
        Customer Self Service market?

Accepted Answer

In the Customer Self Service market,
        Helpjuice has a
        18.09%
        market share in comparison to
        Bold360’s
        0.61%.
        Since it has a better market share coverage,
        Helpjuice holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Self Service category, while
        Bold360 holds the
        16th spot.

Question 3

How many customers are acquired by
        Helpjuice and
        Bold360 in the
        Customer Self Service segment?

Accepted Answer

Helpjuice has
        1,297 customers and
        Bold360 has
        44 customers in the
        Customer Self Service
        segment. Helpjuice has
        1253 more customers than
        Bold360 in this category.

Question 4

What are the countries in which
        Helpjuice and
        Bold360 has more customers?

Accepted Answer

Helpjuice has more customers in United States, United Kingdom and Australia.
Bold360 has more customers in United States, Canada and United Kingdom.

Helpjuice Vs Bold360 : In-Depth Comparison

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Comparing the customer bases of Helpjuice and Bold360

Comparing the market share of Helpjuice and Bold360

Compare Helpjuice vs Bold360 customers by geography

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