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Bold360

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Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value.

Customer Self Service
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Market Share of Bold360

Current Customer(s)

51

Market Share (Est.)

0.68%

Ranking

#16

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, Support Hero with 12.27% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support188625.10%Bold360 vs Ada Support
Helpjuice133417.76%Bold360 vs Helpjuice
Support Hero92212.27%Bold360 vs Support Hero
ServiceNow Request Management78610.46%Bold360 vs ServiceNow Request Management
Zendesk Answer Bot4586.10%Bold360 vs Zendesk Answer Bot
inSided3604.79%Bold360 vs inSided
Thumbtack3074.09%Bold360 vs Thumbtack
MindTouch2943.91%Bold360 vs MindTouch
Salesforce Customer Portal2583.43%Bold360 vs Salesforce Customer Portal
Elevio1812.41%Bold360 vs Elevio
Inbenta1762.34%Bold360 vs Inbenta
KnowledgeOwl1291.72%Bold360 vs KnowledgeOwl
HubSpot Service Hub1281.70%Bold360 vs HubSpot Service Hub
Jacada821.09%Bold360 vs Jacada
RightAnswers821.09%Bold360 vs RightAnswers
Moxie Concierge320.43%Bold360 vs Moxie Concierge
AgentBot200.27%Bold360 vs AgentBot
BotEngine.ai70.09%Bold360 vs BotEngine.ai
Chatfuel60.08%Bold360 vs Chatfuel
AnswerDash50.07%Bold360 vs AnswerDash
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Popular Comparisons

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 25.10%, Helpjuice with 17.76%, Support Hero with 12.27% market share.

Bold360 vs Ada Support

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Bold360 vs Helpjuice

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Bold360 vs Support Hero

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Bold360 vs ServiceNow Request Management

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Bold360 vs Zendesk Answer Bot

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Bold360 vs inSided

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Bold360 vs Thumbtack

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Bold360 vs MindTouch

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Customers of Bold360

Around the world in 2024, over 51 companies have started using Bold360 as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Kingston Solutions Inc1,000 - 4,999HsinchuTaiwanTaiwan
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Kingston1,000 - 4,999HsinchuTaiwanTaiwan
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Kingston Technology Company, Inc.1,000 - 4,999Fountain ValleyCaliforniaUnited States
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BTC500 - 999OrpingtonEnglandUnited Kingdom
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AT YOUR BARK & CALL LLC0 - 9BolingbrookIllinoisUnited States
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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Canadian Imperial Bank of Commerce (CIBC)10,000+TorontoOntarioCanada
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Atos SE10,000+BezonsIle-de-FranceFrance
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General Electric Company10,000+BostonMassachusettsUnited States
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Centene Corporation10,000+St. LouisMissouriUnited States
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Bold360 Customers by Products and Services

The top three products and services offering customers that use Bold360 for Customer Self Service are Cloud Services (5), Digital Marketing (3), Security (3).

Customers

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Bold360 Customers by Employee Size

The majority of Bold360's customers for the customer-self-service category fall in the company size of 10,000+ employees (14 companies), 1,000 - 4,999 employees (9 companies), 5,000 - 9,999 employees (6 companies).

Employee Size

Bold360 Customers by Geography

The top three geographies of Bold360 for customer-self-service are the United States with 22(47.83%), Canada with 6(13.04%), United Kingdom with 6(13.04%) customers respectively.

Customers

Employees of Bold360

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Also see other Products/Services by Bold360 in:

Instant Messaging And Chat
Communication
Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Bold360 competitors?

Bold360’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of Bold360 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bold360 and 40,000 other technologies on the internet. You can also compare Bold360 and its feature with top competitors here : Bold360 vs Ada Support Bold360 vs Helpjuice Bold360 vs Support Hero.

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What is Bold360 customer distribution based on company size?

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What is Bold360 market share in the customer-self-service?

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What are the top countries that use Bold360?

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What are the top industries that use Bold360?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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