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Bold360

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Bold360 is the ultimate engagement solution delivering the richest customer profiles and fastest time-to-value.

Customer Self Service
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Market Share of Bold360

Current Customer(s)

51

Market Share (Est.)

0.52%

Ranking

#14

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 20.68%, Zendesk Answer Bot with 14.97%, Helpjuice with 14.65% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support204620.68%Bold360 vs Ada Support
Zendesk Answer Bot148114.97%Bold360 vs Zendesk Answer Bot
Helpjuice144914.65%Bold360 vs Helpjuice
Support Hero135713.72%Bold360 vs Support Hero
ServiceNow Request Management9599.69%Bold360 vs ServiceNow Request Management
inSided6656.72%Bold360 vs inSided
HubSpot Service Hub5825.88%Bold360 vs HubSpot Service Hub
Thumbtack3173.20%Bold360 vs Thumbtack
Salesforce Customer Portal2422.45%Bold360 vs Salesforce Customer Portal
MindTouch1941.96%Bold360 vs MindTouch
Inbenta1861.88%Bold360 vs Inbenta
KnowledgeOwl1371.38%Bold360 vs KnowledgeOwl
RightAnswers1031.04%Bold360 vs RightAnswers
Jacada360.36%Bold360 vs Jacada
Elevio340.34%Bold360 vs Elevio
Team Sales Agent230.23%Bold360 vs Team Sales Agent
BotEngine.ai90.09%Bold360 vs BotEngine.ai
Avaya Ava70.07%Bold360 vs Avaya Ava
AnswerDash40.04%Bold360 vs AnswerDash
Enactor Customer Service40.04%Bold360 vs Enactor Customer Service
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Popular Comparisons

Top Competitors and Alternatives of Bold360

The top three of Bold360’s competitors in the Customer Self Service category are Ada Support with 20.68%, Zendesk Answer Bot with 14.97%, Helpjuice with 14.65% market share.

Bold360 vs Ada Support

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Bold360 vs Zendesk Answer Bot

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Bold360 vs Helpjuice

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Bold360 vs Support Hero

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Bold360 vs ServiceNow Request Management

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Bold360 vs inSided

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Bold360 vs HubSpot Service Hub

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Bold360 vs Thumbtack

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Customers of Bold360

Around the world in 2025, over 51 companies have started using Bold360 as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
GE10,000+BostonMassachusettsUnited States
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Centene Corporation10,000+St. LouisMissouriUnited States
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Adobe10,000+San JoseCaliforniaUnited States
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NSW Department Of Education10,000+SydneyNew South WalesAustralia
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CIBC10,000+TorontoOntarioCanada
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Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Atos10,000+BezonsIle-de-FranceFrance
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Cox Communications10,000+AtlantaGeorgiaUnited States
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Legal & General Group Plc10,000+LondonEnglandUnited Kingdom
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Accenture10,000+DublinLeinsterIreland
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Bold360 Customers by Products and Services

The top three products and services offering customers that use Bold360 for Customer Self Service are Cloud Services (4), Consulting (3), Digital Solutions (3).

Customers

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Bold360 Customers by Employee Size

The majority of Bold360's customers for the customer-self-service category fall in the company size of 10,000+ employees (21 companies), 1,000 - 4,999 employees (8 companies), 5,000 - 9,999 employees (6 companies).

Employee Size

Bold360 Customers by Geography

The top three geographies of Bold360 for customer-self-service are the United States with 23(51.11%), United Kingdom with 7(15.56%), Canada with 4(8.89%) customers respectively.

Customers

Employees of Bold360

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Also see other Products/Services by Bold360 in:

Instant Messaging And Chat
Communication
Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Bold360 competitors?

Bold360’s Top competitors in the customer-self-service category are Ada Support, Zendesk Answer Bot, Helpjuice. You can view a full list of Bold360 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bold360 and 40,000 other technologies on the internet. You can also compare Bold360 and its feature with top competitors here : Bold360 vs Ada Support Bold360 vs Zendesk Answer Bot Bold360 vs Helpjuice.

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What is Bold360 customer distribution based on company size?

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What is Bold360 market share in the customer-self-service?

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What are the top countries that use Bold360?

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What are the top industries that use Bold360?

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