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Ada Support

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Ada's AI-powered platform enables enterprise businesses around the world to automate incredible customer service that saves time, reduces cost, and im...Read more

Customer Self Service
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Market Share of Ada Support

Current Customer(s)

2046

Market Share (Est.)

20.68%

Ranking

#1

Top Competitors and Alternatives of Ada Support

The top three of Ada Support’s competitors in the Customer Self Service category are Zendesk Answer Bot with 14.97%, Helpjuice with 14.65%, Support Hero with 13.72% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk Answer Bot148114.97%Ada Support vs Zendesk Answer Bot
Helpjuice144914.65%Ada Support vs Helpjuice
Support Hero135713.72%Ada Support vs Support Hero
ServiceNow Request Management9599.69%Ada Support vs ServiceNow Request Management
inSided6656.72%Ada Support vs inSided
HubSpot Service Hub5825.88%Ada Support vs HubSpot Service Hub
Thumbtack3173.20%Ada Support vs Thumbtack
Salesforce Customer Portal2422.45%Ada Support vs Salesforce Customer Portal
MindTouch1941.96%Ada Support vs MindTouch
Inbenta1861.88%Ada Support vs Inbenta
KnowledgeOwl1371.38%Ada Support vs KnowledgeOwl
RightAnswers1031.04%Ada Support vs RightAnswers
Bold360510.52%Ada Support vs Bold360
Jacada360.36%Ada Support vs Jacada
Elevio340.34%Ada Support vs Elevio
Team Sales Agent230.23%Ada Support vs Team Sales Agent
BotEngine.ai90.09%Ada Support vs BotEngine.ai
Avaya Ava70.07%Ada Support vs Avaya Ava
AnswerDash40.04%Ada Support vs AnswerDash
Enactor Customer Service40.04%Ada Support vs Enactor Customer Service
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Popular Comparisons

Top Competitors and Alternatives of Ada Support

The top three of Ada Support’s competitors in the Customer Self Service category are Zendesk Answer Bot with 14.97%, Helpjuice with 14.65%, Support Hero with 13.72% market share.

Ada Support vs Zendesk Answer Bot

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Ada Support vs Helpjuice

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Ada Support vs Support Hero

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Ada Support vs ServiceNow Request Management

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Ada Support vs inSided

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Ada Support vs HubSpot Service Hub

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Ada Support vs Thumbtack

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Ada Support vs Salesforce Customer Portal

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Customers of Ada Support

Around the world in 2025, over 2040 companies have started using Ada Support as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Momentum Multiply10,000+CenturionGautengSouth Africa
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YMCA Of San Diego County10,000+ChicagoIllinoisUnited States
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Align Technology10,000+TempeArizonaUnited States
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Novartis10,000+BaselBasel-CitySwitzerland
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Southern California Edison10,000+RosemeadCaliforniaUnited States
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Wattpad10,000+TorontoOntarioCanada
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Commonwealth Of Massachusetts10,000+BostonMassachusettsUnited States
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AAA10,000+BellevueWashingtonUnited States
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CBRE Group, Inc.10,000+DallasTexasUnited States
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NTT DATA10,000+TokyoTokyoJapan
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Ada Support Customers by Products and Services

The top three products and services offering customers that use Ada Support for Customer Self Service are Accessories (33), Marketing (32), Technology (28).

Customers

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Ada Support Customers by Employee Size

The majority of Ada Support's customers for the customer-self-service category fall in the company size of 0 - 9 employees (510 companies), 20 - 49 employees (294 companies), 100 - 249 employees (282 companies).

Employee Size

Ada Support Customers by Geography

The top three geographies of Ada Support for customer-self-service are the United States with 1372(74.28%), Canada with 188(10.18%), United Kingdom with 88(4.76%) customers respectively.

Customers

Employees of Ada Support

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Also see other Products/Services by Ada Support in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Ada Support competitors?

Ada Support’s Top competitors in the customer-self-service category are Zendesk Answer Bot, Helpjuice, Support Hero. You can view a full list of Ada Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Ada Support and 40,000 other technologies on the internet. You can also compare Ada Support and its feature with top competitors here : Ada Support vs Zendesk Answer Bot Ada Support vs Helpjuice Ada Support vs Support Hero.

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What is Ada Support customer distribution based on company size?

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What is Ada Support market share in the customer-self-service?

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What are the top countries that use Ada Support?

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What are the top industries that use Ada Support?

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