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Ada Support

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Ada's AI-powered platform enables enterprise businesses around the world to automate incredible customer service that saves time, reduces cost, and im...Read more

Customer Self Service
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Market Share of Ada Support

Current Customer(s)

2410

Market Share (Est.)

25.28%

Ranking

#1

Top Competitors and Alternatives of Ada Support

The top three of Ada Support’s competitors in the Customer Self Service category are Helpjuice with 15.69%, Support Hero with 15.55%, Zendesk Answer Bot with 11.82% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Helpjuice149615.69%Ada Support vs Helpjuice
Support Hero148215.55%Ada Support vs Support Hero
Zendesk Answer Bot112711.82%Ada Support vs Zendesk Answer Bot
ServiceNow Request Management95410.01%Ada Support vs ServiceNow Request Management
HubSpot Service Hub3383.55%Ada Support vs HubSpot Service Hub
Thumbtack3363.52%Ada Support vs Thumbtack
inSided3283.44%Ada Support vs inSided
Salesforce Customer Portal2402.52%Ada Support vs Salesforce Customer Portal
MindTouch2052.15%Ada Support vs MindTouch
Inbenta1761.85%Ada Support vs Inbenta
KnowledgeOwl1351.42%Ada Support vs KnowledgeOwl
RightAnswers1061.11%Ada Support vs RightAnswers
Bold360480.50%Ada Support vs Bold360
Jacada460.48%Ada Support vs Jacada
Elevio340.36%Ada Support vs Elevio
Team Sales Agent230.24%Ada Support vs Team Sales Agent
AgentBot140.15%Ada Support vs AgentBot
BotEngine.ai100.10%Ada Support vs BotEngine.ai
Avaya Ava70.07%Ada Support vs Avaya Ava
Chatfuel70.07%Ada Support vs Chatfuel
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Popular Comparisons

Top Competitors and Alternatives of Ada Support

The top three of Ada Support’s competitors in the Customer Self Service category are Helpjuice with 15.69%, Support Hero with 15.55%, Zendesk Answer Bot with 11.82% market share.

Ada Support vs Helpjuice

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Ada Support vs Support Hero

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Ada Support vs Zendesk Answer Bot

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Ada Support vs ServiceNow Request Management

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Ada Support vs HubSpot Service Hub

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Ada Support vs Thumbtack

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Ada Support vs inSided

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Ada Support vs Salesforce Customer Portal

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Customers of Ada Support

Around the world in 2025, over 2410 companies have started using Ada Support as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oriflame Cosmetics10,000+SchaffhausenSchaffhausenSwitzerland
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Northrop Grumman10,000+Falls ChurchVirginiaUnited States
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Hartsfield - Jackson Atlanta International Airport10,000+AtlantaGeorgiaUnited States
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Fidelity Investments10,000+BostonMassachusettsUnited States
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PT. Mitra Adiperkasa Tbk10,000+JakartaJakartaIndonesia
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Perkins LLC10,000+MemphisTennesseeUnited States
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Jacobs10,000+DallasTexasUnited States
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Piedmont Healthcare10,000+AtlantaGeorgiaUnited States
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Pinterest10,000+San FranciscoCaliforniaUnited States
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Telkom Indonesia10,000+BandungWest JavaIndonesia
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Ada Support Customers by Products and Services

The top three products and services offering customers that use Ada Support for Customer Self Service are Technology (37), Education (28), Marketing (27).

Customers

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Ada Support Customers by Employee Size

The majority of Ada Support's customers for the customer-self-service category fall in the company size of 0 - 9 employees (872 companies), 20 - 49 employees (386 companies), 100 - 249 employees (283 companies).

Employee Size

Ada Support Customers by Geography

The top three geographies of Ada Support for customer-self-service are the United States with 1527(72.61%), Canada with 189(8.99%), United Kingdom with 119(5.66%) customers respectively.

Customers

Employees of Ada Support

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Also see other Products/Services by Ada Support in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top Ada Support competitors?

Ada Support’s Top competitors in the customer-self-service category are Helpjuice, Support Hero, Zendesk Answer Bot. You can view a full list of Ada Support competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Ada Support and 40,000 other technologies on the internet. You can also compare Ada Support and its feature with top competitors here : Ada Support vs Helpjuice Ada Support vs Support Hero Ada Support vs Zendesk Answer Bot.

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What is Ada Support customer distribution based on company size?

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What is Ada Support market share in the customer-self-service?

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What are the top countries that use Ada Support?

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What are the top industries that use Ada Support?

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