Customer Self Service
Gain market share and customer base information about the top Customer Self Service software. Check out our list of Customer Self Service Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
24
Technologies Tracked
9977
Companies Tracked
Categories related to Customer Self Service
Top 5 Customer Self Service technologies in 2025
Over 9977 companies are using Customer Self Service tools. Ada Support with 21.17% market share (2112 customers), Helpjuice with 15.45% market share (1541 customers), Zendesk Answer Bot with 15.17% market share (1514 customers).
Technology
Market Share (Est.)
Customers
21.17%
2112
15.45%
1541
15.17%
1514
14.74%
1471
9.62%
960
Others
23.84%
2379
Customer Self Service Customers by Employee Size
The majority of Customer Self Service category falls in the company size of 0 - 9 employees (1932 companies), 20 - 49 employees (1881 companies), 100 - 249 employees (1651 companies).
Employee Size
Customer Self Service Customers by Geography
Companies using Customer Self Service technology software are majorly from the United States with 5375 (64.65%), United Kingdom with 641 (7.71%), Canada with 534 (6.42%) customers respectively.
Customers
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Customer Self Service Customers by Industry
Top industries that use Customer Self Service for Saas (158), Cloud Services (148), Technology (146).
Customers
Market Share for Top Customer Self Service Technologies
Analyze the market share of popular Customer Self Service technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Ada Support | 2112 | 21.17 |
| 2 | Helpjuice | 1541 | 15.45 |
| 3 | Zendesk Answer Bot | 1514 | 15.17 |
| 4 | Support Hero | 1471 | 14.74 |
| 5 | ServiceNow Request Management | 960 | 9.62 |
| 6 | inSided | 686 | 6.88 |
| 7 | HubSpot Service Hub | 333 | 3.34 |
| 8 | Thumbtack | 312 | 3.13 |
| 9 | Salesforce Customer Portal | 239 | 2.40 |
| 10 | MindTouch | 205 | 2.05 |
| 11 | Inbenta | 188 | 1.88 |
| 12 | KnowledgeOwl | 147 | 1.47 |
| 13 | RightAnswers | 104 | 1.04 |
| 14 | Bold360 | 51 | 0.51 |
| 15 | Jacada | 42 | 0.42 |
| 16 | Team Sales Agent | 23 | 0.23 |
| 17 | Elevio | 16 | 0.16 |
| 18 | BotEngine.ai | 9 | 0.09 |
| 19 | Avaya Ava | 7 | 0.07 |
| 20 | Chatfuel | 5 | 0.05 |
| 21 | AnswerDash | 4 | 0.04 |
| 22 | Enactor Customer Service | 4 | 0.04 |
| 23 | Creative Virtual V-Person | 2 | 0.02 |
| 24 | AgentBot | 2 | 0.02 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Customer Self Service software market leaders?
Top leaders in the category for Customer Self Service software are Ada Support, Helpjuice, Zendesk Answer Bot. Here, you can view a full list of Customer Self Service tools in the market.
How many companies use Customer Self Service software these days?
Which company has the most significant market share in the Customer Self Service software space?
What are the top industries that usually use Customer Self Service softwares?
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