Customer Self Service
Gain market share and customer base information about the top Customer Self Service software. Check out our list of Customer Self Service Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
23
Technologies Tracked
7171
Companies Tracked
Categories related to Customer Self Service
Top 5 Customer Self Service technologies in 2024
Over 7171 companies are using Customer Self Service tools. Ada Support with 26.44% market share (1896 customers), Helpjuice with 18.09% market share (1297 customers), Support Hero with 12.84% market share (921 customers).
Technology
Market Share (Est.)
Customers
26.44%
1896
18.09%
1297
12.84%
921
9.36%
671
7.00%
502
Others
26.27%
1884
Customer Self Service Customers by Employee Size
The majority of Customer Self Service category falls in the company size of 0 - 9 employees (1436 companies), 20 - 49 employees (1233 companies), 100 - 249 employees (951 companies).
Employee Size
Customer Self Service Customers by Geography
Companies using Customer Self Service technology software are majorly from the United States with 4083 (67.01%), United Kingdom with 474 (7.78%), Canada with 377 (6.19%) customers respectively.
Customers
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Customer Self Service Customers by Industry
Top industries that use Customer Self Service for Saas (144), Consulting (122), Marketing (121).
Customers
Market Share for Top Customer Self Service Technologies
Analyze the market share of popular Customer Self Service technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Ada Support | 1896 | 26.44 |
| 2 | Helpjuice | 1297 | 18.09 |
| 3 | Support Hero | 921 | 12.84 |
| 4 | ServiceNow Request Management | 671 | 9.36 |
| 5 | Zendesk Answer Bot | 502 | 7.00 |
| 6 | inSided | 348 | 4.85 |
| 7 | MindTouch | 265 | 3.70 |
| 8 | Thumbtack | 229 | 3.19 |
| 9 | Salesforce Customer Portal | 212 | 2.96 |
| 10 | Inbenta | 173 | 2.41 |
| 11 | Elevio | 167 | 2.33 |
| 12 | KnowledgeOwl | 125 | 1.74 |
| 13 | HubSpot Service Hub | 112 | 1.56 |
| 14 | Jacada | 84 | 1.17 |
| 15 | RightAnswers | 65 | 0.91 |
| 16 | Bold360 | 44 | 0.61 |
| 17 | AgentBot | 20 | 0.28 |
| 18 | Team Sales Agent | 15 | 0.21 |
| 19 | BotEngine.ai | 9 | 0.13 |
| 20 | Chatfuel | 7 | 0.10 |
| 21 | AnswerDash | 4 | 0.06 |
| 22 | Avaya Ava | 3 | 0.04 |
| 23 | Creative Virtual V-Person | 2 | 0.03 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Customer Self Service software market leaders?
Top leaders in the category for Customer Self Service software are Ada Support, Helpjuice, Support Hero. Here, you can view a full list of Customer Self Service tools in the market.
How many companies use Customer Self Service software these days?
Which company has the most significant market share in the Customer Self Service software space?
What are the top industries that usually use Customer Self Service softwares?
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