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Technologies / LiveChat Vs UserVoice

LiveChat Vs UserVoice : In-Depth Comparison

Not sure if LiveChat, or UserVoice is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where LiveChat and UserVoice compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between LiveChat vs UserVoice customers by industry, by geography and by buying patterns.

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  • Overview
  • Current Customers
  • Market Share
  • Geography
  • Customer Movements
  • FAQs
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LiveChat
Yes, I use this too
No, I don't use this
LiveChat competes with other products in the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Live Chat, categories. It has a market share in the Customer Satisfaction Ratings category, and LiveChat has 39823 customers in 165 countries.
UserVoice
Yes, I use this too
No, I don't use this
UserVoice competes with other products in the Project Collaboration, Customer Feedback Tools, Idea Management, Knowledge Management, Product Lifecycle Management, Survey categories. It has a market share in the Customer Satisfaction Ratings category, and UserVoice has 4377 customers in 88 countries.

Categories where LiveChat and UserVoice compete

  • Customer Engagement
  • Customer Satisfaction Ratings
  • Customer Feedback Tools
  • Idea Management
  • Instant Messaging And Chat

Choose Technologies to compare

  • LiveChat
  • UserVoice
Divider Divider

    Comparing the customer bases of LiveChat and UserVoice

    Comparing the customer bases of LiveChat and UserVoice, we can see that LiveChat has 39823 customer(s), while UserVoice has 4377 customer(s). In the Customer Satisfaction Ratings category, with 39823 customer(s) LiveChat stands at 3rd place by ranking, while UserVoice with 4377 customer(s), is at the 7th place.

    LiveChat
    3 rd
    39823 Customer
    UserVoice
    7 th
    4377 Customer

    Comparing the market share of LiveChat and UserVoice

    LiveChat has a 13.93% market share in the Customer Satisfaction Ratings category, while UserVoice has a 1.53% market share in the same space.

    13.93%

    LiveChat

    1.53%

    UserVoice

    Compare LiveChat vs UserVoice customers by geography

    Comparing LiveChat and UserVoice customers based on their geographic location, we can see that LiveChat has more customers in United States, United Kingdom and Australia, while UserVoice has more customers in United States , United Kingdom and Canada .

    LiveChat
    UserVoice

    Customer Movements for this month

    Gain actionable insights about the buying patterns of LiveChat vs UserVoice’s target audience.

    LiveChat
    New
    33 Customer
    Lost
    36 Customer
    UserVoice
    New
    16 Customer
    Lost
    22 Customer

    FAQ

    Find answers to the most often asked questions by users.

    What are the different markets in which LiveChat and UserVoice compete against each other?

    LiveChat and UserVoice compete against each other in the Customer Engagement, Customer Satisfaction Ratings, Customer Feedback Tools, Idea Management, Instant Messaging And Chat .

    How does the market share of LiveChat and UserVoice compare in the Customer Satisfaction Ratings market?

    In the Customer Satisfaction Ratings market, LiveChat has a 13.93% market share in comparison to UserVoice’s 1.53%. Since it has a better market share coverage, LiveChat holds the 3rd spot in 6sense’s Market Share Ranking Index for the Customer Satisfaction Ratings category, while UserVoice holds the 7th spot.

    How many customers are acquired by LiveChat and UserVoice in the Customer Satisfaction Ratings segment?

    LiveChat has 39823 customers and UserVoice has 4377 customers in the Customer Satisfaction Ratings segment. LiveChat has 35446 more customers than UserVoice in this category.

    What are the countries in which LiveChat and UserVoice has more customers?

    LiveChat has more customers in United States , United Kingdom and Australia .
    UserVoice has more customers in United States , United Kingdom and Canada .

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