Question 1

What are the different markets in which
        Qualtrics and
        LiveChat compete against each other?

Accepted Answer

Qualtrics and
        LiveChat compete against each other in
        the Customer Satisfaction Ratings, 360 Degree Feedback, Customer Engagement, Customer Experience, Employee Engagement.

Question 2

How does the market share of
        Qualtrics
        and LiveChat compare in the
        Customer Satisfaction Ratings market?

Accepted Answer

In the Customer Satisfaction Ratings market,
        Qualtrics has a
        18.79%
        market share in comparison to
        LiveChat’s
        8.86%.
        Since it has a better market share coverage,
        Qualtrics holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Satisfaction Ratings category, while
        LiveChat holds the
        4th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        LiveChat in the
        Customer Satisfaction Ratings segment?

Accepted Answer

Qualtrics has
        66,668 customers and
        LiveChat has
        31,446 customers in the
        Customer Satisfaction Ratings
        segment. Qualtrics has
        35222 more customers than
        LiveChat in this category.

Question 4

What are the countries in which
        Qualtrics and
        LiveChat has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Germany.
LiveChat has more customers in United States, United Kingdom and Australia.

Qualtrics Vs LiveChat : In-Depth Comparison

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Comparing the customer bases of Qualtrics and LiveChat

Comparing the market share of Qualtrics and LiveChat

Compare Qualtrics vs LiveChat customers by geography

Customer Movements for this month

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