LiveChat Vs Genesys PureCloud : In-Depth Comparison

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imageLiveChat

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Categories where LiveChat and Genesys PureCloud compete

Customer Engagement
Customer Satisfaction Ratings
Instant Messaging And Chat
Auto Dialer
Communication

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LiveChat

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Comparing the customer bases of LiveChat and Genesys PureCloud

Comparing the customer bases of LiveChat and Genesys PureCloud, we can see that LiveChat has 33793 customer(s), while Genesys PureCloud has 3021 customer(s). In the Customer Satisfaction Ratings category, with 33793 customer(s) LiveChat stands at 3rd place by ranking, while Genesys PureCloud with 3021 customer(s), is at the 11th place.

LiveChat

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3rd

33793 Customer

Genesys PureCloud

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11th

3021 Customer

Comparing the market share of LiveChat and Genesys PureCloud

LiveChat has a 11.93% market share in the Customer Satisfaction Ratings category, while Genesys PureCloud has a 1.07% market share in the same space.

Compare LiveChat vs Genesys PureCloud customers by geography

Comparing LiveChat and Genesys PureCloud customers based on their geographic location, we can see that LiveChat has more customers in United States, United Kingdom and Australia, while Genesys PureCloud has more customers in United States.

LiveChat

Genesys PureCloud

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveChat vs Genesys PureCloud’s target audience.

LiveChat

New

210 Customer

Lost

217 Customer

Genesys PureCloud

New

50 Customer

Lost

56 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveChat and Genesys PureCloud compete against each other?

LiveChat and Genesys PureCloud compete against each other in the Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat, Auto Dialer, Communication.

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How does the market share of LiveChat and Genesys PureCloud compare in the Customer Satisfaction Ratings market?

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How many customers are acquired by LiveChat and Genesys PureCloud in the Customer Satisfaction Ratings segment?

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What are the countries in which LiveChat and Genesys PureCloud has more customers?

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