Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Genesys PureCloud
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Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
- Current Customer(s) The number of companies that currently use Genesys PureCloud
- 3060
- Websites Added The number of companies that have started using Genesys PureCloud in the past month.
12- compared to last month
- Websites Dropped The number of companies that have stopped using Genesys PureCloud in the past month.
7- compared to last month
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.03%, Tidio with 18.63%, LiveChat with 13.70% market share.
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.03%, Tidio with 18.63%, LiveChat with 13.70% market share.
Customers of Genesys PureCloud
Around the world in 2023, over 2156 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.
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Genesys PureCloud Customers by Industry
The three top industries that use Genesys PureCloud for Customer Satisfaction Ratings are Marketing (32), Advertising (26), Customer Experience (24).
Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud’s customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (780 companies), 20 - 49 employees (433 companies), 100 - 249 employees (399 companies).
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1552(51.48%), Australia with 344(11.41%), United Kingdom with 340(11.28%) customers respectively.
Employees of Genesys PureCloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of Genesys PureCloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Genesys PureCloud and 40,000 other technologies on the internet.You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs LiveChat .
What is Genesys PureCloud customer distribution based on company size?
The majority of Genesys PureCloud’s customers for the customer-satisfaction category fall in the company size of 0 - 9 employees (780 companies), 20 - 49 employees (433 companies), 100 - 249 employees (399 companies). You can view a distribution chart of Genesys PureCloud customers by company size .
What is Genesys PureCloud market share in the customer-satisfaction?
Genesys PureCloud has market share of 1.06% in customer-satisfaction market. Genesys PureCloud competes with 73 competitor tools in customer-satisfaction category. The top alternatives for Genesys PureCloud customer-satisfaction tool are 123FormBuilder with 25.03%, Tidio with 18.63%, LiveChat with 13.70% market share.
What are the top industries that use Genesys PureCloud?
Top industries that use Genesys PureCloud for customer-satisfaction are Marketing (32), Advertising (26), Customer Experience (24).
What are the top countries that use Genesys PureCloud?
Around the world in 2023, over 2156 companies have started using Genesys PureCloud as customer-satisfaction tool. Companies using Genesys PureCloud for customer-satisfaction are majorly from United States with 1552 customers. 51.48% of Genesys PureCloud customers are from the United States. Other top countries using Genesys PureCloud are Australia and United Kingdom with 344(11.41%) and 340(11.28%) customers respectively.
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