Genesys PureCloud
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation.
Market Share of Genesys PureCloud
Current Customer(s)
3084
Market Share (Est.)
1.08%
Ranking
#11
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.72%, Tidio with 19.65%, LiveChat with 11.82% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| 123FormBuilder | 73745 | 25.72% | Genesys PureCloud vs 123FormBuilder |
| Tidio | 56336 | 19.65% | Genesys PureCloud vs Tidio |
| LiveChat | 33906 | 11.82% | Genesys PureCloud vs LiveChat |
| Qualtrics | 29245 | 10.20% | Genesys PureCloud vs Qualtrics |
| Podium | 29087 | 10.14% | Genesys PureCloud vs Podium |
| Yotpo | 24094 | 8.40% | Genesys PureCloud vs Yotpo |
| Canny | 10242 | 3.57% | Genesys PureCloud vs Canny |
| Survicate | 4437 | 1.55% | Genesys PureCloud vs Survicate |
| UserVoice | 3847 | 1.34% | Genesys PureCloud vs UserVoice |
| Broadly | 3244 | 1.13% | Genesys PureCloud vs Broadly |
| NiceJob | 2417 | 0.84% | Genesys PureCloud vs NiceJob |
| SatisMeter | 1637 | 0.57% | Genesys PureCloud vs SatisMeter |
| Gainsight | 1411 | 0.49% | Genesys PureCloud vs Gainsight |
| ClickDesk | 1370 | 0.48% | Genesys PureCloud vs ClickDesk |
| Wootric | 1323 | 0.46% | Genesys PureCloud vs Wootric |
| Grade.us | 1064 | 0.37% | Genesys PureCloud vs Grade.us |
| Get Satisfaction | 908 | 0.32% | Genesys PureCloud vs Get Satisfaction |
| Lithium | 662 | 0.23% | Genesys PureCloud vs Lithium |
| AskNicely | 508 | 0.18% | Genesys PureCloud vs AskNicely |
| LimeSurvey | 492 | 0.17% | Genesys PureCloud vs LimeSurvey |
Popular Comparisons
Top Competitors and Alternatives of Genesys PureCloud
The top three of Genesys PureCloud’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.72%, Tidio with 19.65%, LiveChat with 11.82% market share.
Genesys PureCloud vs 123FormBuilder
Genesys PureCloud vs Tidio
Genesys PureCloud vs LiveChat
Genesys PureCloud vs Qualtrics
Genesys PureCloud vs Podium
Genesys PureCloud vs Yotpo
Genesys PureCloud vs Canny
Genesys PureCloud vs Survicate
Customers of Genesys PureCloud
Around the world in 2024, over 3067 companies have started using Genesys PureCloud as Customer Satisfaction Ratings tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Dentsu | 10,000+ | Tokyo | Tokyo | Japan |     |
| General Electric Company | 10,000+ | Boston | Massachusetts | United States | |
| Swisscom | 10,000+ | Bern | Bern | Switzerland | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Orange Business Services | 10,000+ | Paris | Ile-de-France | France | |
| State Of Arizona | 10,000+ | Phoenix | Arizona | United States | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Nike, Inc. | 10,000+ | Beaverton | Oregon | United States | |
| Schneider Electric | 10,000+ | Boston | Massachusetts | United States | |
| AXA SA | 10,000+ | Paris | Ile-de-France | France | |
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Genesys PureCloud Customers by Products and Services
The top three products and services offering customers that use Genesys PureCloud for Customer Satisfaction Ratings are Insurance (73), Cloud Services (63), Managed Services (58).
Customers
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Genesys PureCloud Customers by Employee Size
The majority of Genesys PureCloud's customers for the customer-satisfaction category fall in the company size of 100 - 249 employees (505 companies), 1,000 - 4,999 employees (471 companies), 20 - 49 employees (380 companies).
Employee Size
Genesys PureCloud Customers by Geography
The top three geographies of Genesys PureCloud for customer-satisfaction are the United States with 1321(52.11%), Australia with 400(15.78%), United Kingdom with 341(13.45%) customers respectively.
Customers
Employees of Genesys PureCloud
Also see other Products/Services by Genesys PureCloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Genesys PureCloud competitors?
Genesys PureCloud’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of Genesys PureCloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureCloud and 40,000 other technologies on the internet. You can also compare Genesys PureCloud and its feature with top competitors here : Genesys PureCloud vs 123FormBuilder Genesys PureCloud vs Tidio Genesys PureCloud vs LiveChat.
What is Genesys PureCloud customer distribution based on company size?
What is Genesys PureCloud market share in the customer-satisfaction?
What are the top countries that use Genesys PureCloud?
What are the top industries that use Genesys PureCloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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