Question 1

What are the different markets in which
        Smile.io and
        Get Satisfaction compete against each other?

Accepted Answer

Smile.io and
        Get Satisfaction compete against each other in
        the Customer Loyalty, Customer Engagement, Customer Experience, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Smile.io
        and Get Satisfaction compare in the
        Customer Loyalty market?

Accepted Answer

In the Customer Loyalty market,
        Smile.io has a
        29.20%
        market share in comparison to
        Get Satisfaction’s
        1.22%.
        Since it has a better market share coverage,
        Smile.io holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Loyalty category, while
        Get Satisfaction holds the
        11th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Get Satisfaction in the
        Customer Loyalty segment?

Accepted Answer

Smile.io has
        21,571 customers and
        Get Satisfaction has
        902 customers in the
        Customer Loyalty
        segment. Smile.io has
        20669 more customers than
        Get Satisfaction in this category.

Question 4

What are the countries in which
        Smile.io and
        Get Satisfaction has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Get Satisfaction has more customers in United States, Italy and United Kingdom.

Smile.io Vs Get Satisfaction : In-Depth Comparison

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Comparing the customer bases of Smile.io and Get Satisfaction

Comparing the market share of Smile.io and Get Satisfaction

Compare Smile.io vs Get Satisfaction customers by geography

Customer Movements for this month

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