Question 1

What are the different markets in which
        Sitecore and
        Zoho Desk compete against each other?

Accepted Answer

Sitecore and
        Zoho Desk compete against each other in
        the Customer Experience, Audience Insights, Contact Center, Customer Data Integration, Customer Engagement.

Question 2

How does the market share of
        Sitecore
        and Zoho Desk compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        1.25%
        market share in comparison to
        Zoho Desk’s
        0.57%.
        Since it has a better market share coverage,
        Sitecore holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho Desk holds the
        25th spot.

Question 3

How many customers are acquired by
        Sitecore and
        Zoho Desk in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        11,551 customers and
        Zoho Desk has
        5,243 customers in the
        Customer Experience
        segment. Sitecore has
        6308 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Sitecore and
        Zoho Desk has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and Australia.
Zoho Desk has more customers in United States, India and Canada.

Sitecore Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Sitecore and Zoho Desk

Comparing the market share of Sitecore and Zoho Desk

Compare Sitecore vs Zoho Desk customers by geography

Customer Movements for this month

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