Question 1

What are the different markets in which
        Qualtrics and
        Zoho Desk compete against each other?

Accepted Answer

Qualtrics and
        Zoho Desk compete against each other in
        the Customer Experience, 360 Degree Feedback, Contact Center, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Qualtrics
        and Zoho Desk compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.09%
        market share in comparison to
        Zoho Desk’s
        0.57%.
        Since it has a better market share coverage,
        Qualtrics holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho Desk holds the
        25th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        Zoho Desk in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        29,245 customers and
        Zoho Desk has
        5,384 customers in the
        Customer Experience
        segment. Qualtrics has
        23861 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Qualtrics and
        Zoho Desk has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Australia.
Zoho Desk has more customers in United States, India and Australia.

Qualtrics Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Qualtrics and Zoho Desk

Comparing the market share of Qualtrics and Zoho Desk

Compare Qualtrics vs Zoho Desk customers by geography

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