Question 1

What are the different markets in which
        Smartlook and
        Zoho CRM compete against each other?

Accepted Answer

Smartlook and
        Zoho CRM compete against each other in
        the Customer Experience, Heatmaps, Analytics, Contact Management, Customer Engagement.

Question 2

How does the market share of
        Smartlook
        and Zoho CRM compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.35%
        market share in comparison to
        Zoho CRM’s
        2.09%.
        Since it has a better market share coverage,
        Smartlook holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho CRM holds the
        14th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Zoho CRM in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        21,726 customers and
        Zoho CRM has
        19,326 customers in the
        Customer Experience
        segment. Smartlook has
        2400 more customers than
        Zoho CRM in this category.

Question 4

What are the countries in which
        Smartlook and
        Zoho CRM has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Zoho CRM has more customers in United States, India and United Kingdom.

Smartlook Vs Zoho CRM : In-Depth Comparison

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Comparing the customer bases of Smartlook and Zoho CRM

Comparing the market share of Smartlook and Zoho CRM

Compare Smartlook vs Zoho CRM customers by geography

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