Categories where Zoho CRM and Salesforce Service Cloud compete
Zoho CRM
Comparing the customer bases of Zoho CRM and Salesforce Service Cloud, we can see that Zoho CRM has 19326 customer(s), while Salesforce Service Cloud has 14100 customer(s). In the Customer Experience category, with 19326 customer(s) Zoho CRM stands at 14th place by ranking, while Salesforce Service Cloud with 14100 customer(s), is at the 16th place.
Zoho CRM
14th
19326 Customer
Salesforce Service Cloud
16th
14100 Customer
Zoho CRM has a 2.09% market share in the Customer Experience category, while Salesforce Service Cloud has a 1.53% market share in the same space.
Comparing Zoho CRM and Salesforce Service Cloud customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while Salesforce Service Cloud has more customers in United States.
Zoho CRM
Salesforce Service Cloud
Gain actionable insights about the buying patterns of Zoho CRM vs Salesforce Service Cloud’s target audience.
Zoho CRM
New
135 Customer
Lost
108 Customer
Salesforce Service Cloud
New
175 Customer
Lost
262 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho CRM and Salesforce Service Cloud compete against each other?
Zoho CRM and Salesforce Service Cloud compete against each other in the Customer Engagement, Customer Experience, Contact Center, Contact Management, Customer Support Services.
How does the market share of Zoho CRM and Salesforce Service Cloud compare in the Customer Experience market?
How many customers are acquired by Zoho CRM and Salesforce Service Cloud in the Customer Experience segment?
What are the countries in which Zoho CRM and Salesforce Service Cloud has more customers?
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