Question 1

What are the different markets in which
        Zoho CRM and
        Bazaarvoice compete against each other?

Accepted Answer

Zoho CRM and
        Bazaarvoice compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Loyalty, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Bazaarvoice compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.09%
        market share in comparison to
        Bazaarvoice’s
        0.89%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Bazaarvoice holds the
        20th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Bazaarvoice in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,326 customers and
        Bazaarvoice has
        8,172 customers in the
        Customer Experience
        segment. Zoho CRM has
        11154 more customers than
        Bazaarvoice in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Bazaarvoice has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Bazaarvoice has more customers in United States, United Kingdom and Canada.

Zoho CRM Vs Bazaarvoice : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Bazaarvoice

Comparing the market share of Zoho CRM and Bazaarvoice

Compare Zoho CRM vs Bazaarvoice customers by geography

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