Zoho Desk
Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
5190
Market Share (Est.)
0.52%
Ranking
#26
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Trustpilot with 12.17% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 161788 | 16.35% | Zoho Desk vs Zendesk |
| Intercom | 132416 | 13.38% | Zoho Desk vs Intercom |
| Trustpilot | 120403 | 12.17% | Zoho Desk vs Trustpilot |
| Adobe Experience Cloud | 72811 | 7.36% | Zoho Desk vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 71471 | 7.22% | Zoho Desk vs Adobe Marketing Cloud |
| Qualtrics | 47801 | 4.83% | Zoho Desk vs Qualtrics |
| Freshworks | 31441 | 3.18% | Zoho Desk vs Freshworks |
| Smartlook | 27405 | 2.77% | Zoho Desk vs Smartlook |
| Podium | 24540 | 2.48% | Zoho Desk vs Podium |
| Qualtrics Research Core | 22698 | 2.29% | Zoho Desk vs Qualtrics Research Core |
| Campaign Monitor | 21742 | 2.20% | Zoho Desk vs Campaign Monitor |
| Yotpo | 21730 | 2.20% | Zoho Desk vs Yotpo |
| Zoho CRM | 20065 | 2.03% | Zoho Desk vs Zoho CRM |
| Adobe Commerce Cloud | 18262 | 1.85% | Zoho Desk vs Adobe Commerce Cloud |
| Pendo | 16559 | 1.67% | Zoho Desk vs Pendo |
| OneAll | 14836 | 1.50% | Zoho Desk vs OneAll |
| Pipedrive | 14481 | 1.46% | Zoho Desk vs Pipedrive |
| Smile.io | 14350 | 1.45% | Zoho Desk vs Smile.io |
| Sitecore | 8510 | 0.86% | Zoho Desk vs Sitecore |
| Salesforce Service Cloud | 7884 | 0.80% | Zoho Desk vs Salesforce Service Cloud |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Trustpilot with 12.17% market share.
Zoho Desk vs Zendesk
Zoho Desk vs Intercom
Zoho Desk vs Trustpilot
Zoho Desk vs Adobe Experience Cloud
Zoho Desk vs Adobe Marketing Cloud
Zoho Desk vs Qualtrics
Zoho Desk vs Freshworks
Zoho Desk vs Smartlook
Customers of Zoho Desk
Around the world in 2025, over 5190 companies have started using Zoho Desk as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Scouts Queensland | 10,000+ | Brisbane | Queensland | Australia |    |
| King's Health Partners | 10,000+ | London | England | United Kingdom | |
| VNPost | 10,000+ | Hanoi | Ha Noi | Vietnam | |
| EMS Việt Nam | 10,000+ | Hanoi | Ha Noi | Vietnam | |
| PT. Tiga Pilar Sejahtera Food, Tbk. | 10,000+ | Indonesia | | ||
| UC Santa Barbara | 10,000+ | Santa Barbara | California | United States |  |
| Coou | 10,000+ | Awka | Anambra | Nigeria | |
| ManageEngine | 10,000+ | Pleasanton | California | United States | |
| Universidad Católica San Pablo | 10,000+ | Arequipa | Arequipa | Peru | |
| Fletcher Technical Community College | 10,000+ | Schriever | Louisiana | United States | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Customer Experience are Crm (79), Software (72), Saas (65).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the customer-experience category fall in the company size of 20 - 49 employees (1836 companies), 0 - 9 employees (1831 companies), 100 - 249 employees (788 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for customer-experience are the United States with 2375(57.72%), India with 345(8.38%), Canada with 322(7.83%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Zendesk Zoho Desk vs Intercom Zoho Desk vs Trustpilot.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the customer-experience?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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