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Zoho Desk

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Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.

Customer Experience
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Market Share of Zoho Desk

Current Customer(s)

6353

Market Share (Est.)

0.52%

Ranking

#25

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 14.95%, Intercom with 12.77%, Trustpilot with 12.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18138614.95%Zoho Desk vs Zendesk
Intercom15496512.77%Zoho Desk vs Intercom
Trustpilot14827412.22%Zoho Desk vs Trustpilot
Adobe Experience Cloud1062258.76%Zoho Desk vs Adobe Experience Cloud
Adobe Marketing Cloud837126.90%Zoho Desk vs Adobe Marketing Cloud
Qualtrics817016.73%Zoho Desk vs Qualtrics
Freshworks377573.11%Zoho Desk vs Freshworks
Smartlook320222.64%Zoho Desk vs Smartlook
Adobe Commerce Cloud310622.56%Zoho Desk vs Adobe Commerce Cloud
Qualtrics Research Core262812.17%Zoho Desk vs Qualtrics Research Core
Podium254862.10%Zoho Desk vs Podium
Zoho CRM252962.09%Zoho Desk vs Zoho CRM
Yotpo233551.93%Zoho Desk vs Yotpo
Campaign Monitor233421.92%Zoho Desk vs Campaign Monitor
Pendo187481.55%Zoho Desk vs Pendo
Pipedrive186191.53%Zoho Desk vs Pipedrive
Smile.io160641.32%Zoho Desk vs Smile.io
OneAll148301.22%Zoho Desk vs OneAll
Salesforce Service Cloud127231.05%Zoho Desk vs Salesforce Service Cloud
Sitecore112780.93%Zoho Desk vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 14.95%, Intercom with 12.77%, Trustpilot with 12.22% market share.

Zoho Desk vs Zendesk

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Zoho Desk vs Intercom

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Zoho Desk vs Trustpilot

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Zoho Desk vs Adobe Experience Cloud

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Zoho Desk vs Adobe Marketing Cloud

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Zoho Desk vs Qualtrics

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Zoho Desk vs Freshworks

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Zoho Desk vs Smartlook

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Customers of Zoho Desk

Around the world in 2025, over 6324 companies have started using Zoho Desk as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The Bharat Scouts and Guides10,000+DelhiNCTIndia
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ManageEngine10,000+PleasantonCaliforniaUnited States
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CTFO - Changing The Future Outcome10,000+RenoNevadaUnited States
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CHRMP10,000+Redwood CityCaliforniaUnited States
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Zappy10,000+Cape TownWestern CapeSouth Africa
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Scouts Queensland10,000+BrisbaneQueenslandAustralia
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Vietnam Post10,000+HanoiHa NoiVietnam
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King's Health Partners10,000+LondonEnglandUnited Kingdom
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TVA EnergyRight10,000+KnoxvilleTennesseeUnited States
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PT. Tiga Pilar Sejahtera Food, Tbk.10,000+WestminsterMarylandUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Experience are Crm (93), Software (80), Technology (79).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-experience category fall in the company size of 20 - 49 employees (2028 companies), 0 - 9 employees (2000 companies), 100 - 249 employees (990 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-experience are the United States with 2877(57.05%), India with 521(10.33%), Canada with 357(7.08%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Instant Messaging And Chat
Knowledge Management
Helpdesk Tools
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Zendesk Zoho Desk vs Intercom Zoho Desk vs Trustpilot.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-experience?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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