Zendesk Vs Zoho CRM : In-Depth Comparison

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Categories where Zendesk and Zoho CRM compete

Customer Experience
Contact Center
Contact Management
Customer Engagement
Instant Messaging And Chat

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Zendesk

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Comparing the customer bases of Zendesk and Zoho CRM

Comparing the customer bases of Zendesk and Zoho CRM, we can see that Zendesk has 169762 customer(s), while Zoho CRM has 20595 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Zoho CRM with 20595 customer(s), is at the 13th place.

Zendesk

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1st

169762 Customer

Zoho CRM

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13th

20595 Customer

Comparing the market share of Zendesk and Zoho CRM

Zendesk has a 18.18% market share in the Customer Experience category, while Zoho CRM has a 2.21% market share in the same space.

Compare Zendesk vs Zoho CRM customers by geography

Comparing Zendesk and Zoho CRM customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Zoho CRM has more customers in United States.

Zendesk

Zoho CRM

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Zoho CRM’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

Zoho CRM

New

118 Customer

Lost

112 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Zoho CRM compete against each other?

Zendesk and Zoho CRM compete against each other in the Customer Experience, Contact Center, Contact Management, Customer Engagement, Instant Messaging And Chat.

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How does the market share of Zendesk and Zoho CRM compare in the Customer Experience market?

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How many customers are acquired by Zendesk and Zoho CRM in the Customer Experience segment?

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What are the countries in which Zendesk and Zoho CRM has more customers?

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