Categories where Zendesk and Zoho CRM compete
Zendesk
Comparing the customer bases of Zendesk and Zoho CRM, we can see that Zendesk has 169762 customer(s), while Zoho CRM has 20595 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Zoho CRM with 20595 customer(s), is at the 13th place.
Zendesk
1st
169762 Customer
Zoho CRM
13th
20595 Customer
Zendesk has a 18.18% market share in the Customer Experience category, while Zoho CRM has a 2.21% market share in the same space.
Comparing Zendesk and Zoho CRM customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Zoho CRM has more customers in United States.
Zendesk
Zoho CRM
Gain actionable insights about the buying patterns of Zendesk vs Zoho CRM’s target audience.
Zendesk
New
660 Customer
Lost
841 Customer
Zoho CRM
New
118 Customer
Lost
112 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Zoho CRM compete against each other?
Zendesk and Zoho CRM compete against each other in the Customer Experience, Contact Center, Contact Management, Customer Engagement, Instant Messaging And Chat.
How does the market share of Zendesk and Zoho CRM compare in the Customer Experience market?
How many customers are acquired by Zendesk and Zoho CRM in the Customer Experience segment?
What are the countries in which Zendesk and Zoho CRM has more customers?
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