Categories where Zendesk and Intercom compete
Zendesk
Comparing the customer bases of Zendesk and Intercom, we can see that Zendesk has 170637 customer(s), while Intercom has 134626 customer(s). In the Customer Experience category, with 170637 customer(s) Zendesk stands at 1st place by ranking, while Intercom with 134626 customer(s), is at the 2nd place.
Zendesk
1st
170637 Customer
Intercom
2nd
134626 Customer
Zendesk has a 16.09% market share in the Customer Experience category, while Intercom has a 12.70% market share in the same space.
Comparing Zendesk and Intercom customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Brazil, while Intercom has more customers in United States.
Zendesk
Intercom
Gain actionable insights about the buying patterns of Zendesk vs Intercom’s target audience.
Zendesk
New
1489 Customer
Lost
3094 Customer
Intercom
New
1507 Customer
Lost
4397 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Intercom compete against each other?
Zendesk and Intercom compete against each other in the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement.
How does the market share of Zendesk and Intercom compare in the Customer Experience market?
How many customers are acquired by Zendesk and Intercom in the Customer Experience segment?
What are the countries in which Zendesk and Intercom has more customers?
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