Zendesk

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Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise producti...vity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface. Read more

Top Competitors and Alternatives of Zendesk

The top three of Zendesk’s competitors in the Customer Experience category are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.

    Top Competitors and Alternatives of Zendesk

    The top three of Zendesk’s competitors in the Customer Experience category are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.

    Customers of Zendesk

    Around the world in 2023, over 121885 companies have started using Zendesk as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    Ryanair 10,000+ Swords Leinster Ireland
    Emory University 10,000+ Atlanta Georgia United States
    Barnes & Noble 10,000+ New York City New York United States
    Shopify 10,000+ Ottawa Ontario Canada
    McDonald's Corporation 10,000+ Chicago Illinois United States
    Boeing Company 10,000+ Chicago Illinois United States
    State Of Tennessee 10,000+ Nashville Tennessee United States
    VELUX 10,000+ Horsholm Capital Region Denmark
    Cotton On Group 10,000+ Melbourne Victoria Australia
    Alpine, An ITW Company 10,000+ Orlando Florida United States

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    Zendesk Customers by Industry

    The three top industries that use Zendesk for Customer Experience are Marketing (2423), Technology (2097), E-Commerce (1810).

    Zendesk Customers by Employee Size

    The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (62128 companies), 20 - 49 employees (46713 companies), 100 - 249 employees (20697 companies).

    Zendesk Customers by Geography

    The top three geographies of Zendesk for customer-experience are the United States with 78425(41.82%), United Kingdom with 16782(8.95%), India with 7461(3.98%) customers respectively.

    Employees of Zendesk

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Zendesk competitors?

    Zendesk’s Top competitors in the customer-experience category are Trustpilot, Intercom, Adobe Marketing Cloud. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Trustpilot Zendesk vs Intercom Zendesk vs Adobe Marketing Cloud .

    What is Zendesk customer distribution based on company size?

    The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (62128 companies), 20 - 49 employees (46713 companies), 100 - 249 employees (20697 companies). You can view a distribution chart of Zendesk customers by company size here.

    What is Zendesk market share in the customer-experience?

    Zendesk has market share of 19.89% in customer-experience market. Zendesk competes with 251 competitor tools in customer-experience category. The top alternatives for Zendesk customer-experience tool are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.

    What are the top industries that use Zendesk?

    Top industries that use Zendesk for customer-experience are Marketing (2423), Technology (2097), E-Commerce (1810).

    What are the top countries that use Zendesk?

    Around the world in 2023, over 121885 companies have started using Zendesk as customer-experience tool. Companies using Zendesk for customer-experience are majorly from United States with 78425 customers. 41.82% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16782(8.95%) and 7461(3.98%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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