Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Zendesk
Yes, I use this too
No, I don't use this
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise producti...vity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface. Read more
Market Share of Zendesk
- Current Customer(s) The number of companies that currently use Zendesk
- 187545
- Websites Added The number of companies that have started using Zendesk in the past month.
1486- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
1748- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Customer Experience category are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
Customers of Zendesk
Around the world in 2023, over 121885 companies have started using Zendesk as Customer Experience tool.
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Zendesk Customers by Industry
The three top industries that use Zendesk for Customer Experience are Marketing (2423), Technology (2097), E-Commerce (1810).
Zendesk Customers by Employee Size
The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (62128 companies), 20 - 49 employees (46713 companies), 100 - 249 employees (20697 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for customer-experience are the United States with 78425(41.82%), United Kingdom with 16782(8.95%), India with 7461(3.98%) customers respectively.
Employees of Zendesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the customer-experience category are Trustpilot, Intercom, Adobe Marketing Cloud. You can view a full list of Zendesk competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Trustpilot Zendesk vs Intercom Zendesk vs Adobe Marketing Cloud .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the customer-experience category fall in the company size of 0 - 9 employees (62128 companies), 20 - 49 employees (46713 companies), 100 - 249 employees (20697 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the customer-experience?
Zendesk has market share of 19.89% in customer-experience market. Zendesk competes with 251 competitor tools in customer-experience category. The top alternatives for Zendesk customer-experience tool are Trustpilot with 13.79%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for customer-experience are Marketing (2423), Technology (2097), E-Commerce (1810).
What are the top countries that use Zendesk?
Around the world in 2023, over 121885 companies have started using Zendesk as customer-experience tool. Companies using Zendesk for customer-experience are majorly from United States with 78425 customers. 41.82% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16782(8.95%) and 7461(3.98%) customers respectively.
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