Zendesk Vs WalkMe : In-Depth Comparison

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Categories where Zendesk and WalkMe compete

Customer Experience
Contact Center
Customer Engagement
Instant Messaging And Chat
Interactive Voice Response (IVR)

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Zendesk

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Comparing the customer bases of Zendesk and WalkMe

Comparing the customer bases of Zendesk and WalkMe, we can see that Zendesk has 169762 customer(s), while WalkMe has 3252 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while WalkMe with 3252 customer(s), is at the 34th place.

Zendesk

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1st

169762 Customer

WalkMe

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34th

3252 Customer

Comparing the market share of Zendesk and WalkMe

Zendesk has a 18.18% market share in the Customer Experience category, while WalkMe has a 0.35% market share in the same space.

Compare Zendesk vs WalkMe customers by geography

Comparing Zendesk and WalkMe customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while WalkMe has more customers in United States.

Zendesk

WalkMe

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs WalkMe’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

WalkMe

New

24 Customer

Lost

18 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and WalkMe compete against each other?

Zendesk and WalkMe compete against each other in the Customer Experience, Contact Center, Customer Engagement, Instant Messaging And Chat, Interactive Voice Response (IVR).

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How does the market share of Zendesk and WalkMe compare in the Customer Experience market?

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How many customers are acquired by Zendesk and WalkMe in the Customer Experience segment?

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What are the countries in which Zendesk and WalkMe has more customers?

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