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WalkMe

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WalkMe is the pioneer of the Digital Adoption Platform an enterprise-class guidance, engagement, insights and automation platform. WalkMes holistic a...Read more

Customer Experience
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Market Share of WalkMe

Current Customer(s)

5117

Market Share (Est.)

0.52%

Ranking

#27

Top Competitors and Alternatives of WalkMe

The top three of WalkMe’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Trustpilot with 12.17% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16178816.35%WalkMe vs Zendesk
Intercom13241613.38%WalkMe vs Intercom
Trustpilot12040312.17%WalkMe vs Trustpilot
Adobe Experience Cloud728117.36%WalkMe vs Adobe Experience Cloud
Adobe Marketing Cloud714717.22%WalkMe vs Adobe Marketing Cloud
Qualtrics478014.83%WalkMe vs Qualtrics
Freshworks314413.18%WalkMe vs Freshworks
Smartlook274052.77%WalkMe vs Smartlook
Podium245402.48%WalkMe vs Podium
Qualtrics Research Core226982.29%WalkMe vs Qualtrics Research Core
Campaign Monitor217422.20%WalkMe vs Campaign Monitor
Yotpo217302.20%WalkMe vs Yotpo
Zoho CRM200652.03%WalkMe vs Zoho CRM
Adobe Commerce Cloud182621.85%WalkMe vs Adobe Commerce Cloud
Pendo165591.67%WalkMe vs Pendo
OneAll148361.50%WalkMe vs OneAll
Pipedrive144811.46%WalkMe vs Pipedrive
Smile.io143501.45%WalkMe vs Smile.io
Sitecore85100.86%WalkMe vs Sitecore
Salesforce Service Cloud78840.80%WalkMe vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of WalkMe

The top three of WalkMe’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Trustpilot with 12.17% market share.

WalkMe vs Zendesk

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WalkMe vs Intercom

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WalkMe vs Trustpilot

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WalkMe vs Adobe Experience Cloud

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WalkMe vs Adobe Marketing Cloud

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WalkMe vs Qualtrics

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WalkMe vs Freshworks

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WalkMe vs Smartlook

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Customers of WalkMe

Around the world in 2025, over 5117 companies have started using WalkMe as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SoftBank Corp.10,000+TokyoTokyoJapan
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Citco10,000+New York CityNew YorkUnited States
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Blue Cross Blue Shield Of Michigan10,000+DetroitMichiganUnited States
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Capital Group10,000+Los AngelesCaliforniaUnited States
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Moody's Corporation10,000+New York CityNew YorkUnited States
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GE Vernova10,000+NewtonMassachusettsUnited States
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Andersen Corporation10,000+BayportMinnesotaUnited States
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LinkedIn10,000+SunnyvaleCaliforniaUnited States
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Verizon Wireless10,000+Warren TownshipNew JerseyUnited States
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Cello Square10,000+SeoulSeoulKorea
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WalkMe Customers by Products and Services

The top three products and services offering customers that use WalkMe for Customer Experience are Wealth Management (43), Managed Services (37), Cloud Services (37).

Customers

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WalkMe Customers by Employee Size

The majority of WalkMe's customers for the customer-experience category fall in the company size of 0 - 9 employees (2295 companies), 20 - 49 employees (667 companies), 100 - 249 employees (418 companies).

Employee Size

WalkMe Customers by Geography

The top three geographies of WalkMe for customer-experience are the United States with 2924(65.90%), United Kingdom with 358(8.07%), Canada with 255(5.75%) customers respectively.

Customers

Employees of WalkMe

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Also see other Products/Services by WalkMe in:

User Onboarding And Engagement
Training And Assessment
Marketing Automation Platforms
Leadership, Mentoring And Strategy
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top WalkMe competitors?

WalkMe’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of WalkMe competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of WalkMe and 40,000 other technologies on the internet. You can also compare WalkMe and its feature with top competitors here : WalkMe vs Zendesk WalkMe vs Intercom WalkMe vs Trustpilot.

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What is WalkMe customer distribution based on company size?

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What is WalkMe market share in the customer-experience?

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What are the top countries that use WalkMe?

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What are the top industries that use WalkMe?

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