Question 1

What are the different markets in which
        Trustpilot and
        LivePerson compete against each other?

Accepted Answer

Trustpilot and
        LivePerson compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Trustpilot
        and LivePerson compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.17%
        market share in comparison to
        LivePerson’s
        0.43%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LivePerson holds the
        29th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        LivePerson in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        120,403 customers and
        LivePerson has
        4,269 customers in the
        Customer Experience
        segment. Trustpilot has
        116134 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        Trustpilot and
        LivePerson has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
LivePerson has more customers in United States, United Kingdom and Canada.

Trustpilot Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of Trustpilot and LivePerson

Comparing the market share of Trustpilot and LivePerson

Compare Trustpilot vs LivePerson customers by geography

Customer Movements for this month

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