Technologies / Trustpilot Vs Freshworks

Last update : Mar 15 2023

Trustpilot Vs Freshworks : In-Depth Comparison

Not sure if Trustpilot, or Freshworks is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Trustpilot and Freshworks compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Trustpilot vs Freshworks customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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Trustpilot

Trustpilot competes with other products in the Reputation Management categories. It has a market share in the Customer Experience category, and Trustpilot has 105815 customers in 193 countries.

Freshworks

Freshworks competes with other products in the Project Collaboration, Customer Experience, Contact Center, Knowledge Management, Project Collaboration, categories. It has a market share in the Customer Experience category, and Freshworks has 29999 customers in 170 countries.

Categories where Trustpilot and Freshworks compete

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Comparing the customer bases of Trustpilot and Freshworks

Comparing the customer bases of Trustpilot and Freshworks, we can see that Trustpilot has 105815 customer(s), while Freshworks has 29999 customer(s). In the Customer Experience category, with 105815 customer(s) Trustpilot stands at 2nd place by ranking, while Freshworks with 29999 customer(s), is at the 5th place.

Trustpilot

2 nd

105815 Customer

Freshworks

5 th

29999 Customer

Compare Trustpilot vs Freshworks customers by geography

Comparing Trustpilot and Freshworks customers based on their geographic location, we can see that Trustpilot has more customers in United States, United Kingdom and Netherlands, while Freshworks has more customers in United States , United Kingdom and India .

Trustpilot

Freshworks

Customer Movements for this month

Gain actionable insights about the buying patterns of Trustpilot vs Freshworks’s target audience.

Trustpilot

New

5 Customer

Lost

1 Customer

Freshworks

New

1 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Trustpilot and Freshworks compete against each other?

Trustpilot and Freshworks compete against each other in the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration .

How does the market share of Trustpilot and Freshworks compare in the Customer Experience market?

In the Customer Experience market, Trustpilot has a 13.14% market share in comparison to Freshworks’s 3.73%. Since it has a better market share coverage, Trustpilot holds the 2nd spot in 6sense’s Market Share Ranking Index for the Customer Experience category, while Freshworks holds the 5th spot.

How many customers are acquired by Trustpilot and Freshworks in the Customer Experience segment?

Trustpilot has 105815 customers and Freshworks has 29999 customers in the Customer Experience segment. Trustpilot has 75816 more customers than Freshworks in this category.

What are the countries in which Trustpilot and Freshworks has more customers?

Trustpilot has more customers in United States , United Kingdom and Netherlands .
Freshworks has more customers in United States , United Kingdom and India .

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