Categories where Trustpilot and Freshworks compete
Trustpilot
Comparing the customer bases of Trustpilot and Freshworks, we can see that Trustpilot has 121475 customer(s), while Freshworks has 35553 customer(s). In the Customer Experience category, with 121475 customer(s) Trustpilot stands at 3rd place by ranking, while Freshworks with 35553 customer(s), is at the 7th place.
Trustpilot
3rd
121475 Customer
Freshworks
7th
35553 Customer
Trustpilot has a 11.46% market share in the Customer Experience category, while Freshworks has a 3.35% market share in the same space.
Comparing Trustpilot and Freshworks customers based on their geographic location, we can see that Trustpilot has more customers in United Kingdom, United States and Netherlands, while Freshworks has more customers in United States.
Trustpilot
Freshworks
Gain actionable insights about the buying patterns of Trustpilot vs Freshworks’s target audience.
Trustpilot
New
296 Customer
Lost
257 Customer
Freshworks
New
423 Customer
Lost
948 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Trustpilot and Freshworks compete against each other?
Trustpilot and Freshworks compete against each other in the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.
How does the market share of Trustpilot and Freshworks compare in the Customer Experience market?
How many customers are acquired by Trustpilot and Freshworks in the Customer Experience segment?
What are the countries in which Trustpilot and Freshworks has more customers?
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