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Trustpilot

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more

Customer Experience
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Market Share of Trustpilot

Current Customer(s)

120403

Market Share (Est.)

12.17%

Ranking

#3

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Adobe Experience Cloud with 7.36% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16178816.35%Trustpilot vs Zendesk
Intercom13241613.38%Trustpilot vs Intercom
Adobe Experience Cloud728117.36%Trustpilot vs Adobe Experience Cloud
Adobe Marketing Cloud714717.22%Trustpilot vs Adobe Marketing Cloud
Qualtrics478014.83%Trustpilot vs Qualtrics
Freshworks314413.18%Trustpilot vs Freshworks
Smartlook274052.77%Trustpilot vs Smartlook
Podium245402.48%Trustpilot vs Podium
Qualtrics Research Core226982.29%Trustpilot vs Qualtrics Research Core
Campaign Monitor217422.20%Trustpilot vs Campaign Monitor
Yotpo217302.20%Trustpilot vs Yotpo
Zoho CRM200652.03%Trustpilot vs Zoho CRM
Adobe Commerce Cloud182621.85%Trustpilot vs Adobe Commerce Cloud
Pendo165591.67%Trustpilot vs Pendo
OneAll148361.50%Trustpilot vs OneAll
Pipedrive144811.46%Trustpilot vs Pipedrive
Smile.io143501.45%Trustpilot vs Smile.io
Sitecore85100.86%Trustpilot vs Sitecore
Salesforce Service Cloud78840.80%Trustpilot vs Salesforce Service Cloud
Bookafy66320.67%Trustpilot vs Bookafy
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Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.35%, Intercom with 13.38%, Adobe Experience Cloud with 7.36% market share.

Trustpilot vs Zendesk

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Trustpilot vs Intercom

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Trustpilot vs Adobe Experience Cloud

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Trustpilot vs Adobe Marketing Cloud

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Trustpilot vs Qualtrics

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Trustpilot vs Freshworks

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Trustpilot vs Smartlook

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Trustpilot vs Podium

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Customers of Trustpilot

Around the world in 2025, over 120403 companies have started using Trustpilot as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
NEFF10,000+MunichBavariaGermany
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888 Holdings10,000+HerzliyaTel AvivIsrael
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Smallpdf AG10,000+ZurichZurichSwitzerland
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Security Services10,000+ManamaManamaBahrain
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Games DevCon10,000+HammNorth Rhine-WestphaliaGermany
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American Family Insurance10,000+MadisonWisconsinUnited States
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GrupoHerraduraOccidente10,000+SkokieIllinoisUnited States
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University Of British Columbia10,000+VancouverBritish ColumbiaCanada
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Rainbow10,000+New York CityNew YorkUnited States
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Sage10,000+Newcastle upon TyneEnglandUnited Kingdom
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Trustpilot Customers by Products and Services

The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (790), Seo (703), E-Commerce (640).

Customers

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Trustpilot Customers by Employee Size

The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (64723 companies), 20 - 49 employees (29467 companies), 100 - 249 employees (11037 companies).

Employee Size

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United Kingdom with 38040(37.93%), United States with 21762(21.70%), Netherlands with 9942(9.91%) customers respectively.

Customers

Employees of Trustpilot

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Also see other Products/Services by Trustpilot in:

Customer Experience
Reputation Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Experience Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Experience Cloud.

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What is Trustpilot customer distribution based on company size?

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What is Trustpilot market share in the customer-experience?

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What are the top countries that use Trustpilot?

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What are the top industries that use Trustpilot?

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