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Trustpilot

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more

Customer Experience
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Market Share of Trustpilot

Current Customer(s)

160837

Market Share (Est.)

17.23%

Ranking

#2

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 18.18%, Adobe Marketing Cloud with 7.75%, Intercom with 7.09% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976218.18%Trustpilot vs Zendesk
Adobe Marketing Cloud723677.75%Trustpilot vs Adobe Marketing Cloud
Intercom661617.09%Trustpilot vs Intercom
Freshworks345083.70%Trustpilot vs Freshworks
Adobe Commerce Cloud307423.29%Trustpilot vs Adobe Commerce Cloud
Podium301543.23%Trustpilot vs Podium
Qualtrics284263.04%Trustpilot vs Qualtrics
Campaign Monitor263152.82%Trustpilot vs Campaign Monitor
Yotpo242252.59%Trustpilot vs Yotpo
Smile.io218222.34%Trustpilot vs Smile.io
Smartlook217122.33%Trustpilot vs Smartlook
Zoho CRM205952.21%Trustpilot vs Zoho CRM
Qualtrics Research Core200242.14%Trustpilot vs Qualtrics Research Core
Salesforce Service Cloud149711.60%Trustpilot vs Salesforce Service Cloud
Pendo147171.58%Trustpilot vs Pendo
Pipedrive140821.51%Trustpilot vs Pipedrive
Sitecore115761.24%Trustpilot vs Sitecore
OneAll115221.23%Trustpilot vs OneAll
Bazaarvoice80720.86%Trustpilot vs Bazaarvoice
LiveAgent76210.82%Trustpilot vs LiveAgent
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Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 18.18%, Adobe Marketing Cloud with 7.75%, Intercom with 7.09% market share.

Trustpilot vs Zendesk

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Trustpilot vs Adobe Marketing Cloud

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Trustpilot vs Intercom

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Trustpilot vs Freshworks

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Trustpilot vs Adobe Commerce Cloud

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Trustpilot vs Podium

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Trustpilot vs Qualtrics

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Trustpilot vs Campaign Monitor

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Customers of Trustpilot

Around the world in 2024, over 160784 companies have started using Trustpilot as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Royal Mail Holdings Plc10,000+LondonEnglandUnited Kingdom
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First American Financial Corporation10,000+Santa AnaCaliforniaUnited States
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Springer Nature10,000+BerlinBerlinGermany
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easyjets.net10,000+LutonEnglandUnited Kingdom
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ROYAL DUTCH SHELL PLC10,000+The HagueSouth HollandNetherlands
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NatWest10,000+LondonEnglandUnited Kingdom
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artandsuccess.com10,000+ManhattanMontanaUnited States
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Computershare Limited10,000+AbbotsfordVictoriaAustralia
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Vivint10,000+ProvoUtahUnited States
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gmx.at10,000+ViennaViennaAustria
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Trustpilot Customers by Products and Services

The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (1216), Seo (938), Digital Marketing (860).

Customers

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Trustpilot Customers by Employee Size

The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (82548 companies), 20 - 49 employees (29168 companies), 10 - 19 employees (22643 companies).

Employee Size

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United States with 64261(46.16%), United Kingdom with 35057(25.18%), Netherlands with 9928(7.13%) customers respectively.

Customers

Employees of Trustpilot

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Also see other Products/Services by Trustpilot in:

Reputation Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are Zendesk, Adobe Marketing Cloud, Intercom. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Adobe Marketing Cloud Trustpilot vs Intercom.

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What is Trustpilot customer distribution based on company size?

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What is Trustpilot market share in the customer-experience?

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What are the top countries that use Trustpilot?

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What are the top industries that use Trustpilot?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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