Trustpilot
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more
Market Share of Trustpilot
Current Customer(s)
151132
Market Share (Est.)
12.23%
Ranking
#3
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.80%, Intercom with 12.74%, Adobe Experience Cloud with 9.19% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 182890 | 14.80% | Trustpilot vs Zendesk |
| Intercom | 157463 | 12.74% | Trustpilot vs Intercom |
| Adobe Experience Cloud | 113593 | 9.19% | Trustpilot vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 85783 | 6.94% | Trustpilot vs Adobe Marketing Cloud |
| Qualtrics | 84121 | 6.81% | Trustpilot vs Qualtrics |
| Freshworks | 38198 | 3.09% | Trustpilot vs Freshworks |
| Smartlook | 32469 | 2.63% | Trustpilot vs Smartlook |
| Adobe Commerce Cloud | 31292 | 2.53% | Trustpilot vs Adobe Commerce Cloud |
| Qualtrics Research Core | 27311 | 2.21% | Trustpilot vs Qualtrics Research Core |
| Zoho CRM | 25943 | 2.10% | Trustpilot vs Zoho CRM |
| Campaign Monitor | 23478 | 1.90% | Trustpilot vs Campaign Monitor |
| Yotpo | 23392 | 1.89% | Trustpilot vs Yotpo |
| Podium | 22085 | 1.79% | Trustpilot vs Podium |
| Pendo | 19248 | 1.56% | Trustpilot vs Pendo |
| Pipedrive | 19064 | 1.54% | Trustpilot vs Pipedrive |
| Smile.io | 16107 | 1.30% | Trustpilot vs Smile.io |
| OneAll | 14890 | 1.21% | Trustpilot vs OneAll |
| Salesforce Service Cloud | 13055 | 1.06% | Trustpilot vs Salesforce Service Cloud |
| Sitecore | 11468 | 0.93% | Trustpilot vs Sitecore |
| Genesys | 7808 | 0.63% | Trustpilot vs Genesys |
Popular Comparisons
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.80%, Intercom with 12.74%, Adobe Experience Cloud with 9.19% market share.
Trustpilot vs Zendesk
Trustpilot vs Intercom
Trustpilot vs Adobe Experience Cloud
Trustpilot vs Adobe Marketing Cloud
Trustpilot vs Qualtrics
Trustpilot vs Freshworks
Trustpilot vs Smartlook
Trustpilot vs Adobe Commerce Cloud
Customers of Trustpilot
Around the world in 2025, over 148883 companies have started using Trustpilot as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Himalayan Geographic | 10,000+ | United States |     | ||
| Frasers Group | 10,000+ | London | England | United Kingdom | |
| JYSK | 10,000+ | Kjellerup | Central Jutland | Denmark | |
| Krystal The Liberty Advisory Partner | 10,000+ | Orange | California | United States | |
| Vodafone | 10,000+ | London | England | United Kingdom | |
| POIZON Global | 10,000+ | Shanghai | Shanghai | People's Republic of China | |
| BNL BNP Paribas | 10,000+ | Rome | Latium | Italy | |
| Springer Nature | 10,000+ | Berlin | Berlin | Germany | |
| Salling Group | 10,000+ | Arhus | Central Jutland | Denmark | |
| Beehiiv | 10,000+ | New York City | New York | United States | |
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Trustpilot Customers by Products and Services
The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (830), Seo (726), E-Commerce (682).
Customers
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Trustpilot Customers by Employee Size
The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (83496 companies), 20 - 49 employees (33229 companies), 100 - 249 employees (12181 companies).
Employee Size
Trustpilot Customers by Geography
The top three geographies of Trustpilot for customer-experience are the United Kingdom with 46819(37.78%), United States with 26545(21.42%), Netherlands with 12497(10.08%) customers respectively.
Customers
Employees of Trustpilot
Also see other Products/Services by Trustpilot in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Trustpilot competitors?
Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Experience Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Experience Cloud.
What is Trustpilot customer distribution based on company size?
What is Trustpilot market share in the customer-experience?
What are the top countries that use Trustpilot?
What are the top industries that use Trustpilot?
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