Trustpilot
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more
Market Share of Trustpilot
Current Customer(s)
146492
Market Share (Est.)
12.26%
Ranking
#3
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.80%, Intercom with 12.77%, Adobe Experience Cloud with 9.34% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 176919 | 14.80% | Trustpilot vs Zendesk |
| Intercom | 152583 | 12.77% | Trustpilot vs Intercom |
| Adobe Experience Cloud | 111597 | 9.34% | Trustpilot vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 82498 | 6.90% | Trustpilot vs Adobe Marketing Cloud |
| Qualtrics | 79566 | 6.66% | Trustpilot vs Qualtrics |
| Freshworks | 37161 | 3.11% | Trustpilot vs Freshworks |
| Smartlook | 31596 | 2.64% | Trustpilot vs Smartlook |
| Adobe Commerce Cloud | 31169 | 2.61% | Trustpilot vs Adobe Commerce Cloud |
| Qualtrics Research Core | 25602 | 2.14% | Trustpilot vs Qualtrics Research Core |
| Zoho CRM | 25071 | 2.10% | Trustpilot vs Zoho CRM |
| Campaign Monitor | 22983 | 1.92% | Trustpilot vs Campaign Monitor |
| Yotpo | 22816 | 1.91% | Trustpilot vs Yotpo |
| Podium | 21092 | 1.76% | Trustpilot vs Podium |
| Pipedrive | 18658 | 1.56% | Trustpilot vs Pipedrive |
| Pendo | 18333 | 1.53% | Trustpilot vs Pendo |
| Smile.io | 15812 | 1.32% | Trustpilot vs Smile.io |
| OneAll | 14057 | 1.18% | Trustpilot vs OneAll |
| Salesforce Service Cloud | 12883 | 1.08% | Trustpilot vs Salesforce Service Cloud |
| Sitecore | 11097 | 0.93% | Trustpilot vs Sitecore |
| Genesys | 7878 | 0.66% | Trustpilot vs Genesys |
Popular Comparisons
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.80%, Intercom with 12.77%, Adobe Experience Cloud with 9.34% market share.
Trustpilot vs Zendesk
Trustpilot vs Intercom
Trustpilot vs Adobe Experience Cloud
Trustpilot vs Adobe Marketing Cloud
Trustpilot vs Qualtrics
Trustpilot vs Freshworks
Trustpilot vs Smartlook
Trustpilot vs Adobe Commerce Cloud
Customers of Trustpilot
Around the world in 2025, over 145432 companies have started using Trustpilot as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Centrica | 10,000+ | Windsor | England | United Kingdom |     |
| Navy Federal Credit Union | 10,000+ | Vienna | Virginia | United States | |
| Hatchwise | 10,000+ | New London | Connecticut | United States | |
| Kaplan | 10,000+ | Fort Lauderdale | Florida | United States | |
| DaaZ | 10,000+ | Mumbai | Maharashtra | India | |
| REGION ILE DE FRANCE | 10,000+ | Saint-Ouen | Ile-de-France | France | |
| Bio Link | 10,000+ | Calhoun | Georgia | United States | |
| chungnhantoancau.vn | 10,000+ | Hanoi | Ha Noi | Vietnam | |
| DFDS | 10,000+ | Copenhagen | Capital Region | Denmark | |
| EF Educational Tours | 10,000+ | Newton | Massachusetts | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Trustpilot Customers by Products and Services
The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (823), Seo (720), E-Commerce (687).
Customers
Download the 6sense Chrome Extension to get verified contact data of Trustpilot employees
Install Now
Trustpilot Customers by Employee Size
The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (81357 companies), 20 - 49 employees (32483 companies), 100 - 249 employees (11935 companies).
Employee Size
Trustpilot Customers by Geography
The top three geographies of Trustpilot for customer-experience are the United Kingdom with 45490(37.61%), United States with 25665(21.22%), Netherlands with 12344(10.21%) customers respectively.
Customers
Employees of Trustpilot
Also see other Products/Services by Trustpilot in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Trustpilot competitors?
Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Experience Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Experience Cloud.
What is Trustpilot customer distribution based on company size?
What is Trustpilot market share in the customer-experience?
What are the top countries that use Trustpilot?
What are the top industries that use Trustpilot?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
