Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Trustpilot
Yes, I use this too
No, I don't use this
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve custome...r experience, amplify their online presence, increase conversions and sales, and more. Read more
Market Share of Trustpilot
- Current Customer(s) The number of companies that currently use Trustpilot
- 130072
- Websites Added The number of companies that have started using Trustpilot in the past month.
239- compared to last month
- Websites Dropped The number of companies that have stopped using Trustpilot in the past month.
166- compared to last month
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 19.89%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
Popular Comparisons
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 19.89%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
Customers of Trustpilot
Around the world in 2023, over 55575 companies have started using Trustpilot as Customer Experience tool.
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Trustpilot Customers by Industry
The three top industries that use Trustpilot for Customer Experience are Marketing (943), E-Commerce (635), Digital Marketing (567).
Trustpilot Customers by Employee Size
The majority of Trustpilot’s customers for the customer-experience category fall in the company size of 0 - 9 employees (69002 companies), 20 - 49 employees (24245 companies), 10 - 19 employees (14524 companies).
Trustpilot Customers by Geography
The top three geographies of Trustpilot for customer-experience are the United States with 56622(43.53%), United Kingdom with 26889(20.67%), Netherlands with 5363(4.12%) customers respectively.
Employees of Trustpilot
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FAQ
Find answers to the most often asked questions by users.
Who are the top Trustpilot competitors?
Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Marketing Cloud. You can view a full list of Trustpilot competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Trustpilot and 40,000 other technologies on the internet.You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Marketing Cloud .
What is Trustpilot customer distribution based on company size?
The majority of Trustpilot’s customers for the customer-experience category fall in the company size of 0 - 9 employees (69002 companies), 20 - 49 employees (24245 companies), 10 - 19 employees (14524 companies). You can view a distribution chart of Trustpilot customers by company size .
What is Trustpilot market share in the customer-experience?
Trustpilot has market share of 13.79% in customer-experience market. Trustpilot competes with 251 competitor tools in customer-experience category. The top alternatives for Trustpilot customer-experience tool are Zendesk with 19.89%, Intercom with 7.96%, Adobe Marketing Cloud with 7.90% market share.
What are the top industries that use Trustpilot?
Top industries that use Trustpilot for customer-experience are Marketing (943), E-Commerce (635), Digital Marketing (567).
What are the top countries that use Trustpilot?
Around the world in 2023, over 55575 companies have started using Trustpilot as customer-experience tool. Companies using Trustpilot for customer-experience are majorly from United States with 56622 customers. 43.53% of Trustpilot customers are from the United States. Other top countries using Trustpilot are United Kingdom and Netherlands with 26889(20.67%) and 5363(4.12%) customers respectively.
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