Question 1

What are the different markets in which
        Smile.io and
        Zoho CRM compete against each other?

Accepted Answer

Smile.io and
        Zoho CRM compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Loyalty, Lead Management.

Question 2

How does the market share of
        Smile.io
        and Zoho CRM compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.28%
        market share in comparison to
        Zoho CRM’s
        2.18%.
        Since it has a better market share coverage,
        Smile.io holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho CRM holds the
        14th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Zoho CRM in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,593 customers and
        Zoho CRM has
        20,625 customers in the
        Customer Experience
        segment. Smile.io has
        968 more customers than
        Zoho CRM in this category.

Question 4

What are the countries in which
        Smile.io and
        Zoho CRM has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Zoho CRM has more customers in United States, India and United Kingdom.

Smile.io Vs Zoho CRM : In-Depth Comparison

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Comparing the customer bases of Smile.io and Zoho CRM

Comparing the market share of Smile.io and Zoho CRM

Compare Smile.io vs Zoho CRM customers by geography

Customer Movements for this month

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