Question 1

What are the different markets in which
        Qualtrics and
        Smile.io compete against each other?

Accepted Answer

Qualtrics and
        Smile.io compete against each other in
        the Customer Experience, 360 Degree Feedback, Customer Loyalty, Customer Satisfaction Ratings, Employee Engagement.

Question 2

How does the market share of
        Qualtrics
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.17%
        market share in comparison to
        Smile.io’s
        2.34%.
        Since it has a better market share coverage,
        Qualtrics holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        12th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        29,241 customers and
        Smile.io has
        21,571 customers in the
        Customer Experience
        segment. Qualtrics has
        7670 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Qualtrics and
        Smile.io has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Australia.
Smile.io has more customers in United States, United Kingdom and Canada.

Qualtrics Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Qualtrics and Smile.io

Comparing the market share of Qualtrics and Smile.io

Compare Qualtrics vs Smile.io customers by geography

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