Question 1

What are the different markets in which
        Smile.io and
        Pipedrive compete against each other?

Accepted Answer

Smile.io and
        Pipedrive compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Loyalty, Inside Sales.

Question 2

How does the market share of
        Smile.io
        and Pipedrive compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        2.34%
        market share in comparison to
        Pipedrive’s
        1.46%.
        Since it has a better market share coverage,
        Smile.io holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pipedrive holds the
        17th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Pipedrive in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        21,571 customers and
        Pipedrive has
        13,518 customers in the
        Customer Experience
        segment. Smile.io has
        8053 more customers than
        Pipedrive in this category.

Question 4

What are the countries in which
        Smile.io and
        Pipedrive has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Pipedrive has more customers in United States, United Kingdom and France.

Smile.io Vs Pipedrive : In-Depth Comparison

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Comparing the customer bases of Smile.io and Pipedrive

Comparing the market share of Smile.io and Pipedrive

Compare Smile.io vs Pipedrive customers by geography

Customer Movements for this month

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