Freshworks Vs Smile.io : In-Depth Comparison

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Categories where Freshworks and Smile.io compete

Customer Experience
Contact Center
Customer Loyalty
Customer Support Services
Knowledge Management

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Freshworks

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Comparing the customer bases of Freshworks and Smile.io

Comparing the customer bases of Freshworks and Smile.io, we can see that Freshworks has 34508 customer(s), while Smile.io has 21822 customer(s). In the Customer Experience category, with 34508 customer(s) Freshworks stands at 5th place by ranking, while Smile.io with 21822 customer(s), is at the 11th place.

Freshworks

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5th

34508 Customer

Smile.io

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11th

21822 Customer

Comparing the market share of Freshworks and Smile.io

Freshworks has a 3.70% market share in the Customer Experience category, while Smile.io has a 2.34% market share in the same space.

Compare Freshworks vs Smile.io customers by geography

Comparing Freshworks and Smile.io customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Smile.io has more customers in United States.

Freshworks

Smile.io

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Smile.io’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

Smile.io

New

11 Customer

Lost

66 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Smile.io compete against each other?

Freshworks and Smile.io compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.

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How does the market share of Freshworks and Smile.io compare in the Customer Experience market?

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How many customers are acquired by Freshworks and Smile.io in the Customer Experience segment?

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What are the countries in which Freshworks and Smile.io has more customers?

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