Question 1

What are the different markets in which
        Adobe Commerce Cloud and
        Smile.io compete against each other?

Accepted Answer

Adobe Commerce Cloud and
        Smile.io compete against each other in
        the Customer Experience, Customer Loyalty.

Question 2

How does the market share of
        Adobe Commerce Cloud
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Adobe Commerce Cloud has a
        2.52%
        market share in comparison to
        Smile.io’s
        2.34%.
        Since it has a better market share coverage,
        Adobe Commerce Cloud holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        12th spot.

Question 3

How many customers are acquired by
        Adobe Commerce Cloud and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Adobe Commerce Cloud has
        23,232 customers and
        Smile.io has
        21,571 customers in the
        Customer Experience
        segment. Adobe Commerce Cloud has
        1661 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Adobe Commerce Cloud and
        Smile.io has more customers?

Accepted Answer

Adobe Commerce Cloud has more customers in United States, India and United Kingdom.
Smile.io has more customers in United States, United Kingdom and Canada.

Adobe Commerce Cloud Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Adobe Commerce Cloud and Smile.io

Comparing the market share of Adobe Commerce Cloud and Smile.io

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