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Smile.io

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Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online ret...Read more

Customer Experience
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Market Share of Smile.io

Current Customer(s)

15814

Market Share (Est.)

1.32%

Ranking

#17

Top Competitors and Alternatives of Smile.io

The top three of Smile.io’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17797714.86%Smile.io vs Zendesk
Intercom15261112.75%Smile.io vs Intercom
Trustpilot14640012.23%Smile.io vs Trustpilot
Adobe Experience Cloud1114789.31%Smile.io vs Adobe Experience Cloud
Adobe Marketing Cloud825186.89%Smile.io vs Adobe Marketing Cloud
Qualtrics795646.64%Smile.io vs Qualtrics
Freshworks371483.10%Smile.io vs Freshworks
Smartlook315862.64%Smile.io vs Smartlook
Adobe Commerce Cloud311992.61%Smile.io vs Adobe Commerce Cloud
Qualtrics Research Core255692.14%Smile.io vs Qualtrics Research Core
Zoho CRM251752.10%Smile.io vs Zoho CRM
Campaign Monitor229761.92%Smile.io vs Campaign Monitor
Yotpo228141.91%Smile.io vs Yotpo
Podium210921.76%Smile.io vs Podium
Pipedrive187181.56%Smile.io vs Pipedrive
Pendo183231.53%Smile.io vs Pendo
OneAll141601.18%Smile.io vs OneAll
Salesforce Service Cloud129241.08%Smile.io vs Salesforce Service Cloud
Sitecore110950.93%Smile.io vs Sitecore
Genesys79390.66%Smile.io vs Genesys
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Popular Comparisons

Top Competitors and Alternatives of Smile.io

The top three of Smile.io’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

Smile.io vs Zendesk

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Smile.io vs Intercom

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Smile.io vs Trustpilot

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Smile.io vs Adobe Experience Cloud

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Smile.io vs Adobe Marketing Cloud

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Smile.io vs Qualtrics

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Smile.io vs Freshworks

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Smile.io vs Smartlook

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Customers of Smile.io

Around the world in 2025, over 15787 companies have started using Smile.io as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
SFI&TC10,000+LincolnNebraskaUnited States
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TP-Link Systems Inc.10,000+IrvineCaliforniaUnited States
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TVS Motor Company5,000 - 9,999HosurTamil NaduIndia
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Bc Babycare5,000 - 9,999HangzhouZhejiangPeople's Republic of China
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Babycare1,000 - 4,999New Port RicheyFloridaUnited States
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Dilmah Tea1,000 - 4,999PeliyagodaWesternSri Lanka
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Hotpack India1,000 - 4,999ThaneMaharashtraIndia
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Lotus Herbals Pvt Ltd1,000 - 4,999New DelhiNCTIndia
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Sinocare1,000 - 4,999ChangshaHunanPeople's Republic of China
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Conestoga College1,000 - 4,999KitchenerOntarioCanada
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Smile.io Customers by Products and Services

The top three products and services offering customers that use Smile.io for Customer Experience are Retail (116), Fashion (100), E-Commerce (72).

Customers

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Smile.io Customers by Employee Size

The majority of Smile.io's customers for the customer-experience category fall in the company size of 0 - 9 employees (10146 companies), 20 - 49 employees (2725 companies), 10 - 19 employees (1728 companies).

Employee Size

Smile.io Customers by Geography

The top three geographies of Smile.io for customer-experience are the United States with 9479(65.86%), United Kingdom with 1499(10.42%), Canada with 1167(8.11%) customers respectively.

Customers

Employees of Smile.io

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Also see other Products/Services by Smile.io in:

Customer Experience
Customer Loyalty

FAQ

Find answers to the most often asked questions by users.

Who are the top Smile.io competitors?

Smile.io’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Smile.io competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Smile.io and 40,000 other technologies on the internet. You can also compare Smile.io and its feature with top competitors here : Smile.io vs Zendesk Smile.io vs Intercom Smile.io vs Trustpilot.

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What is Smile.io customer distribution based on company size?

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What is Smile.io market share in the customer-experience?

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What are the top countries that use Smile.io?

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What are the top industries that use Smile.io?

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