Sitecore is a cloud-based CMS and customer experience manager. From Sitecore's dashboard you can manage all content across the company website or mobi...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Sitecore’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 14.18% | Sitecore vs Zendesk |
| Intercom | 161360 | 12.68% | Sitecore vs Intercom |
| Trustpilot | 159053 | 12.50% | Sitecore vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | Sitecore vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | Sitecore vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | Sitecore vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | Sitecore vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | Sitecore vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | Sitecore vs Smartlook |
| Zoho CRM | 31668 | 2.49% | Sitecore vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | Sitecore vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | Sitecore vs Pendo |
| Pipedrive | 22473 | 1.77% | Sitecore vs Pipedrive |
| Podium | 21655 | 1.70% | Sitecore vs Podium |
| Yotpo | 21154 | 1.66% | Sitecore vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | Sitecore vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | Sitecore vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | Sitecore vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | Sitecore vs Smile.io |
| OneAll | 13499 | 1.06% | Sitecore vs OneAll |
Popular Comparisons
The top three of Sitecore’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
Sitecore vs Zendesk
Sitecore vs Intercom
Sitecore vs Trustpilot
Sitecore vs Adobe Marketing Cloud
Sitecore vs Qualtrics
Sitecore vs Adobe Experience Cloud
Sitecore vs Freshworks
Sitecore vs Adobe Commerce Cloud
Around the world in 2026, over 12760 companies have started using Sitecore as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Smith & Nephew | 10,000+ | Watford | England | United Kingdom | |
| King County | 10,000+ | Seattle | Washington | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| William Hill Race & Sports Books | 10,000+ | London | England | United Kingdom | |
| OSF HealthCare | 10,000+ | Peoria | Illinois | United States | |
| Macy's Retail Holdings, Inc. | 10,000+ | New York City | New York | United States | |
| Truist | 10,000+ | Charlotte | North Carolina | United States | |
| Dentsu Group Inc. | 10,000+ | Tokyo | Tokyo | Japan | |
| Toyota | 10,000+ | Toyota | Aichi | Japan | |
| Henry Schein | 10,000+ | Melville | New York | United States |
The top three products and services offering customers that use Sitecore for Customer Experience are Digital Marketing (331), Digital Transformation (260), Web Development (255).
Customers
The majority of Sitecore's customers for the customer-experience category fall in the company size of 0 - 9 employees (2163 companies), 20 - 49 employees (2004 companies), 100 - 249 employees (2002 companies).
Employee Size
The top three geographies of Sitecore for customer-experience are the United States with 5729(54.86%), United Kingdom with 1309(12.54%), Australia with 735(7.04%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Sitecore competitors?
Sitecore’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Sitecore competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sitecore and 40,000 other technologies on the internet. You can also compare Sitecore and its feature with top competitors here : Sitecore vs Zendesk Sitecore vs Intercom Sitecore vs Trustpilot.
What is Sitecore customer distribution based on company size?
What is Sitecore market share in the customer-experience?
What are the top countries that use Sitecore?
What are the top industries that use Sitecore?
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