Question 1

What are the different markets in which
        Freshworks and
        SAS/ASSIST compete against each other?

Accepted Answer

Freshworks and
        SAS/ASSIST compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and SAS/ASSIST compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.56%
        market share in comparison to
        SAS/ASSIST’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SAS/ASSIST holds the
        163rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        SAS/ASSIST in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,897 customers and
        SAS/ASSIST has
        22 customers in the
        Customer Experience
        segment. Freshworks has
        33875 more customers than
        SAS/ASSIST in this category.

Question 4

What are the countries in which
        Freshworks and
        SAS/ASSIST has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
SAS/ASSIST has more customers in United States, United Kingdom and Switzerland.

Freshworks Vs SAS/ASSIST : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Freshworks and SAS/ASSIST

Comparing the market share of Freshworks and SAS/ASSIST

Compare Freshworks vs SAS/ASSIST customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data