Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Salesforce Service Cloud
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Salesforce Ventures invests in the next gen of enterprise tech to help companies connect with their customers in entirely new ways. Track key contact center metrics in real-time. And enable every empl...oyee to deliver outstanding service at every point of interaction. Read more
Market Share of Salesforce Service Cloud
- Current Customer(s) The number of companies that currently use Salesforce Service Cloud
- 13979
- Websites Added The number of companies that have started using Salesforce Service Cloud in the past month.
199- compared to last month
- Websites Dropped The number of companies that have stopped using Salesforce Service Cloud in the past month.
165- compared to last month
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.
Customers of Salesforce Service Cloud
Around the world in 2023, over 11624 companies have started using Salesforce Service Cloud as Customer Experience tool.
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Salesforce Service Cloud Customers by Industry
The three top industries that use Salesforce Service Cloud for Customer Experience are Salesforce (362), Crm (289), Technology (279).
Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud’s customers for the customer-experience category fall in the company size of 20 - 49 employees (2327 companies), 0 - 9 employees (2197 companies), 100 - 249 employees (1997 companies).
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for customer-experience are the United States with 8085(57.84%), United Kingdom with 954(6.82%), India with 563(4.03%) customers respectively.
Employees of Salesforce Service Cloud
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FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of Salesforce Service Cloud competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Salesforce Service Cloud and 40,000 other technologies on the internet.You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Trustpilot Salesforce Service Cloud vs Intercom .
What is Salesforce Service Cloud customer distribution based on company size?
The majority of Salesforce Service Cloud’s customers for the customer-experience category fall in the company size of 20 - 49 employees (2327 companies), 0 - 9 employees (2197 companies), 100 - 249 employees (1997 companies). You can view a distribution chart of Salesforce Service Cloud customers by company size .
What is Salesforce Service Cloud market share in the customer-experience?
Salesforce Service Cloud has market share of 1.48% in customer-experience market. Salesforce Service Cloud competes with 251 competitor tools in customer-experience category. The top alternatives for Salesforce Service Cloud customer-experience tool are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.
What are the top industries that use Salesforce Service Cloud?
Top industries that use Salesforce Service Cloud for customer-experience are Salesforce (362), Crm (289), Technology (279).
What are the top countries that use Salesforce Service Cloud?
Around the world in 2023, over 11624 companies have started using Salesforce Service Cloud as customer-experience tool. Companies using Salesforce Service Cloud for customer-experience are majorly from United States with 8085 customers. 57.84% of Salesforce Service Cloud customers are from the United States. Other top countries using Salesforce Service Cloud are United Kingdom and India with 954(6.82%) and 563(4.03%) customers respectively.
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