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Qualtrics

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Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer e...Read more

Customer Experience
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Market Share of Qualtrics

Current Customer(s)

64781

Market Share (Est.)

5.79%

Ranking

#6

Top Competitors and Alternatives of Qualtrics

The top three of Qualtrics’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.83%, Trustpilot with 11.80% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17254615.42%Qualtrics vs Zendesk
Intercom14360912.83%Qualtrics vs Intercom
Trustpilot13206611.80%Qualtrics vs Trustpilot
Adobe Experience Cloud954748.53%Qualtrics vs Adobe Experience Cloud
Adobe Marketing Cloud764256.83%Qualtrics vs Adobe Marketing Cloud
Freshworks360073.22%Qualtrics vs Freshworks
Adobe Commerce Cloud311662.79%Qualtrics vs Adobe Commerce Cloud
Smartlook300952.69%Qualtrics vs Smartlook
Podium248582.22%Qualtrics vs Podium
Zoho CRM245342.19%Qualtrics vs Zoho CRM
Campaign Monitor226522.02%Qualtrics vs Campaign Monitor
Yotpo225772.02%Qualtrics vs Yotpo
Qualtrics Research Core207901.86%Qualtrics vs Qualtrics Research Core
Pipedrive181001.62%Qualtrics vs Pipedrive
Pendo173071.55%Qualtrics vs Pendo
Smile.io152981.37%Qualtrics vs Smile.io
OneAll146641.31%Qualtrics vs OneAll
Salesforce Service Cloud123491.10%Qualtrics vs Salesforce Service Cloud
Sitecore107520.96%Qualtrics vs Sitecore
Genesys76950.69%Qualtrics vs Genesys
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Popular Comparisons

Top Competitors and Alternatives of Qualtrics

The top three of Qualtrics’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.83%, Trustpilot with 11.80% market share.

Qualtrics vs Zendesk

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Qualtrics vs Intercom

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Qualtrics vs Trustpilot

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Qualtrics vs Adobe Experience Cloud

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Qualtrics vs Adobe Marketing Cloud

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Qualtrics vs Freshworks

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Qualtrics vs Adobe Commerce Cloud

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Qualtrics vs Smartlook

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Customers of Qualtrics

Around the world in 2025, over 64427 companies have started using Qualtrics as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Insight10,000+ChandlerArizonaUnited States
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Show Me Excellence10,000+Jefferson CityMissouriUnited States
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DXC Technology10,000+AshburnVirginiaUnited States
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KU Office of Faculty Affairs10,000+LawrenceKansasUnited States
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U.S. Department Of State10,000+Washington, D.C.Washington, D.C.United States
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New York Life Insurance10,000+New York CityNew YorkUnited States
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Baptist Health10,000+Coral GablesFloridaUnited States
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Nedbank10,000+JohannesburgGautengSouth Africa
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IBM10,000+ArmonkNew YorkUnited States
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Purdue University10,000+West LafayetteIndianaUnited States
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Qualtrics Customers by Products and Services

The top three products and services offering customers that use Qualtrics for Customer Experience are Research (837), Continuing Education (665), Online Learning (632).

Customers

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Qualtrics Customers by Employee Size

The majority of Qualtrics's customers for the customer-experience category fall in the company size of 0 - 9 employees (30149 companies), 20 - 49 employees (10612 companies), 10 - 19 employees (5383 companies).

Employee Size

Qualtrics Customers by Geography

The top three geographies of Qualtrics for customer-experience are the United States with 30747(60.30%), United Kingdom with 3418(6.70%), Germany with 2832(5.55%) customers respectively.

Customers

Employees of Qualtrics

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Also see other Products/Services by Qualtrics in:

Survey
360 Degree Feedback
Employee Engagement
Personalization Behavioral Targeting
Marketing Data

FAQ

Find answers to the most often asked questions by users.

Who are the top Qualtrics competitors?

Qualtrics’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Qualtrics competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Qualtrics and 40,000 other technologies on the internet. You can also compare Qualtrics and its feature with top competitors here : Qualtrics vs Zendesk Qualtrics vs Intercom Qualtrics vs Trustpilot.

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What is Qualtrics customer distribution based on company size?

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What is Qualtrics market share in the customer-experience?

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What are the top countries that use Qualtrics?

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What are the top industries that use Qualtrics?

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