Medallia
Medallia is to Get feedback from customers directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identi...Read more
Market Share of Medallia
Current Customer(s)
3879
Market Share (Est.)
0.42%
Ranking
#30
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Trustpilot | 168583 | 18.26% | Medallia vs Trustpilot |
| Zendesk | 166487 | 18.03% | Medallia vs Zendesk |
| Adobe Marketing Cloud | 73011 | 7.91% | Medallia vs Adobe Marketing Cloud |
| Intercom | 70448 | 7.63% | Medallia vs Intercom |
| Freshworks | 33684 | 3.65% | Medallia vs Freshworks |
| Qualtrics | 29241 | 3.17% | Medallia vs Qualtrics |
| Podium | 26824 | 2.91% | Medallia vs Podium |
| Campaign Monitor | 25770 | 2.79% | Medallia vs Campaign Monitor |
| Yotpo | 23997 | 2.60% | Medallia vs Yotpo |
| Adobe Commerce Cloud | 23232 | 2.52% | Medallia vs Adobe Commerce Cloud |
| Smartlook | 21726 | 2.35% | Medallia vs Smartlook |
| Smile.io | 21571 | 2.34% | Medallia vs Smile.io |
| Qualtrics Research Core | 20812 | 2.25% | Medallia vs Qualtrics Research Core |
| Zoho CRM | 19326 | 2.09% | Medallia vs Zoho CRM |
| Pendo | 15010 | 1.63% | Medallia vs Pendo |
| Salesforce Service Cloud | 14100 | 1.53% | Medallia vs Salesforce Service Cloud |
| Pipedrive | 13518 | 1.46% | Medallia vs Pipedrive |
| Sitecore | 11551 | 1.25% | Medallia vs Sitecore |
| OneAll | 11402 | 1.23% | Medallia vs OneAll |
| Bazaarvoice | 8172 | 0.89% | Medallia vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.
Medallia vs Trustpilot
Medallia vs Zendesk
Medallia vs Adobe Marketing Cloud
Medallia vs Intercom
Medallia vs Freshworks
Medallia vs Qualtrics
Medallia vs Podium
Medallia vs Campaign Monitor
Customers of Medallia
Around the world in 2024, over 3879 companies have started using Medallia as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| CommScope Holding Company, Inc. | 10,000+ | Hickory | North Carolina | United States |     |
| Dimension Data | 10,000+ | Pleasanton | California | United States | |
| Tailored Brands, Inc. | 10,000+ | Houston | Texas | United States | |
| Marriott Dallas / Fort Worth Solana | 10,000+ | Westlake | Texas | United States | |
| Blue Cross Blue Shield of Illinois | 10,000+ | Chicago | Illinois | United States | |
| Avianca | 10,000+ | Bogota | Bogota D.C. | Colombia | |
| Yale University | 10,000+ | New Haven | Connecticut | United States | |
| Nissan North America | 10,000+ | Franklin | Tennessee | United States | |
| Sysco Corporation | 10,000+ | Houston | Texas | United States | |
| 7-Eleven | 10,000+ | Irving | Texas | United States | |
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Medallia Customers by Products and Services
The top three products and services offering customers that use Medallia for Customer Experience are Accessories (79), Wealth Management (78), Insurance (72).
Customers
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Medallia Customers by Employee Size
The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (681 companies), 1,000 - 4,999 employees (560 companies), 20 - 49 employees (543 companies).
Employee Size
Medallia Customers by Geography
The top three geographies of Medallia for customer-experience are the United States with 2563(77.18%), United Kingdom with 215(6.47%), Germany with 107(3.22%) customers respectively.
Customers
Employees of Medallia
Also see other Products/Services by Medallia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Adobe Marketing Cloud. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Trustpilot Medallia vs Zendesk Medallia vs Adobe Marketing Cloud.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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