Zendesk Vs LiveAgent : In-Depth Comparison

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Categories where Zendesk and LiveAgent compete

Contact Center
Customer Experience
Instant Messaging And Chat
Knowledge Management
Helpdesk Tools

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Zendesk

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Comparing the customer bases of Zendesk and LiveAgent

Comparing the customer bases of Zendesk and LiveAgent, we can see that Zendesk has 169762 customer(s), while LiveAgent has 7621 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while LiveAgent with 7621 customer(s), is at the 21st place.

Zendesk

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1st

169762 Customer

LiveAgent

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21st

7621 Customer

Comparing the market share of Zendesk and LiveAgent

Zendesk has a 18.18% market share in the Customer Experience category, while LiveAgent has a 0.82% market share in the same space.

Compare Zendesk vs LiveAgent customers by geography

Comparing Zendesk and LiveAgent customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while LiveAgent has more customers in United States.

Zendesk

LiveAgent

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs LiveAgent’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

LiveAgent

New

60 Customer

Lost

76 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and LiveAgent compete against each other?

Zendesk and LiveAgent compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management, Helpdesk Tools.

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How does the market share of Zendesk and LiveAgent compare in the Customer Experience market?

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How many customers are acquired by Zendesk and LiveAgent in the Customer Experience segment?

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What are the countries in which Zendesk and LiveAgent has more customers?

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