Technologies / LiveAgent Vs LivePerson

LiveAgent Vs LivePerson : In-Depth Comparison

Not sure if LiveAgent, or LivePerson is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where LiveAgent and LivePerson compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between LiveAgent vs LivePerson customers by industry, by geography and by buying patterns.

Overview
Current Customers
Market Share
Geography
Customer Movements
FAQs
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LiveAgent

LiveAgent competes with other products in the Customer Experience, Instant Messaging And Chat, Contact Center, Helpdesk Tools, Knowledge Management, Personalization Behavioral Targeting, Sales Management categories. It has a market share in the Customer Experience category, and LiveAgent has 9066 customers in 123 countries.

LivePerson

LivePerson competes with other products in the Project Collaboration, Communication, Customer Engagement, Live Chat, categories. It has a market share in the Customer Experience category, and LivePerson has 7444 customers in 105 countries.

Categories where LiveAgent and LivePerson compete

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Comparing the customer bases of LiveAgent and LivePerson

Comparing the customer bases of LiveAgent and LivePerson, we can see that LiveAgent has 9066 customer(s), while LivePerson has 7444 customer(s). In the Customer Experience category, with 9066 customer(s) LiveAgent stands at 21st place by ranking, while LivePerson with 7444 customer(s), is at the 22nd place.

LiveAgent

21 st

9066 Customer

LivePerson

22 nd

7444 Customer

Compare LiveAgent vs LivePerson customers by geography

Comparing LiveAgent and LivePerson customers based on their geographic location, we can see that LiveAgent has more customers in United States, United Kingdom and Australia, while LivePerson has more customers in United States , United Kingdom and Canada .

LiveAgent

LivePerson

Customer Movements for this month

Gain actionable insights about the buying patterns of LiveAgent vs LivePerson’s target audience.

LiveAgent

New

40 Customer

Lost

49 Customer

LivePerson

New

24 Customer

Lost

22 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which LiveAgent and LivePerson compete against each other?

LiveAgent and LivePerson compete against each other in the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement .

How does the market share of LiveAgent and LivePerson compare in the Customer Experience market?

In the Customer Experience market, LiveAgent has a 0.96% market share in comparison to LivePerson’s 0.79%. Since it has a better market share coverage, LiveAgent holds the 21st spot in 6sense’s Market Share Ranking Index for the Customer Experience category, while LivePerson holds the 22nd spot.

How many customers are acquired by LiveAgent and LivePerson in the Customer Experience segment?

LiveAgent has 9066 customers and LivePerson has 7444 customers in the Customer Experience segment. LiveAgent has 1622 more customers than LivePerson in this category.

What are the countries in which LiveAgent and LivePerson has more customers?

LiveAgent has more customers in United States , United Kingdom and Australia .
LivePerson has more customers in United States , United Kingdom and Canada .

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