Question 1

What are the different markets in which
        LiveAgent and
        LivePerson compete against each other?

Accepted Answer

LiveAgent and
        LivePerson compete against each other in
        the Customer Experience, Instant Messaging And Chat, Communication, Contact Center, Customer Engagement.

Question 2

How does the market share of
        LiveAgent
        and LivePerson compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        LiveAgent has a
        0.59%
        market share in comparison to
        LivePerson’s
        0.36%.
        Since it has a better market share coverage,
        LiveAgent holds the
        23rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LivePerson holds the
        30th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        LivePerson in the
        Customer Experience segment?

Accepted Answer

LiveAgent has
        7,133 customers and
        LivePerson has
        4,423 customers in the
        Customer Experience
        segment. LiveAgent has
        2710 more customers than
        LivePerson in this category.

Question 4

What are the countries in which
        LiveAgent and
        LivePerson has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
LivePerson has more customers in United States, United Kingdom and Canada.

LiveAgent Vs LivePerson : In-Depth Comparison

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Comparing the customer bases of LiveAgent and LivePerson

Comparing the market share of LiveAgent and LivePerson

Compare LiveAgent vs LivePerson customers by geography

Customer Movements for this month

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