LiveAgent

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Top Competitors and Alternatives of LiveAgent

    The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Customers of LiveAgent

    Around the world in 2023, over 6670 companies have started using LiveAgent as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    Starbucks Corporation 10,000+ Seattle Washington United States
    FedEx Corporation 10,000+ Memphis Tennessee United States
    US Government 10,000+ Herndon Virginia United States
    NXP Semiconductors 10,000+ Eindhoven North Brabant Netherlands
    APC 10,000+ South Kingstown Rhode Island United States
    Marriott International, Inc. 10,000+ Bethesda Maryland United States
    Toto 10,000+ Paris Ile-de-france France
    ON Semiconductor Corporation 10,000+ Phoenix Arizona United States
    Walgreens 10,000+ Deerfield Illinois United States
    Cisco Systems, Inc. 10,000+ San Jose California United States

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    LiveAgent Customers by Industry

    The three top industries that use LiveAgent for Customer Experience are Technology (101), Marketing (94), Education (78).

    LiveAgent Customers by Employee Size

    The majority of LiveAgent’s customers for the customer-experience category fall in the company size of 0 - 9 employees (2197 companies), 20 - 49 employees (1846 companies), 100 - 249 employees (1115 companies).

    LiveAgent Customers by Geography

    The top three geographies of LiveAgent for customer-experience are the United States with 4217(46.50%), United Kingdom with 661(7.29%), Australia with 420(4.63%) customers respectively.

    Employees of LiveAgent

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top LiveAgent competitors?

    LiveAgent’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet.You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Trustpilot LiveAgent vs Intercom .

    What is LiveAgent customer distribution based on company size?

    The majority of LiveAgent’s customers for the customer-experience category fall in the company size of 0 - 9 employees (2197 companies), 20 - 49 employees (1846 companies), 100 - 249 employees (1115 companies). You can view a distribution chart of LiveAgent customers by company size here.

    What is LiveAgent market share in the customer-experience?

    LiveAgent has market share of 0.96% in customer-experience market. LiveAgent competes with 251 competitor tools in customer-experience category. The top alternatives for LiveAgent customer-experience tool are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    What are the top industries that use LiveAgent?

    Top industries that use LiveAgent for customer-experience are Technology (101), Marketing (94), Education (78).

    What are the top countries that use LiveAgent?

    Around the world in 2023, over 6670 companies have started using LiveAgent as customer-experience tool. Companies using LiveAgent for customer-experience are majorly from United States with 4217 customers. 46.50% of LiveAgent customers are from the United States. Other top countries using LiveAgent are United Kingdom and Australia with 661(7.29%) and 420(4.63%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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