Question 1

What are the different markets in which
        Qualtrics and
        KANA Express compete against each other?

Accepted Answer

Qualtrics and
        KANA Express compete against each other in
        the Customer Experience, 360 Degree Feedback, Customer Satisfaction Ratings, Email Management, Employee Engagement.

Question 2

How does the market share of
        Qualtrics
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Qualtrics has a
        3.17%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Qualtrics holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        216th spot.

Question 3

How many customers are acquired by
        Qualtrics and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Qualtrics has
        29,241 customers and
        KANA Express has
        5 customers in the
        Customer Experience
        segment. Qualtrics has
        29236 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Qualtrics and
        KANA Express has more customers?

Accepted Answer

Qualtrics has more customers in United States, United Kingdom and Australia.
KANA Express has more customers in United States, United Kingdom and Netherlands.

Qualtrics Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Qualtrics and KANA Express

Comparing the market share of Qualtrics and KANA Express

Compare Qualtrics vs KANA Express customers by geography

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