Question 1

What are the different markets in which
        Pendo and
        KANA Express compete against each other?

Accepted Answer

Pendo and
        KANA Express compete against each other in
        the Customer Experience, Customer Engagement, Email Management, Knowledge Management, User Onboarding And Engagement.

Question 2

How does the market share of
        Pendo
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Pendo has a
        1.59%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Pendo holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        196th spot.

Question 3

How many customers are acquired by
        Pendo and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Pendo has
        15,055 customers and
        KANA Express has
        9 customers in the
        Customer Experience
        segment. Pendo has
        15046 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Pendo and
        KANA Express has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
KANA Express has more customers in United States, Netherlands and India.

Pendo Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Pendo and KANA Express

Comparing the market share of Pendo and KANA Express

Compare Pendo vs KANA Express customers by geography

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