Question 1

What are the different markets in which
        Bazaarvoice and
        KANA Express compete against each other?

Accepted Answer

Bazaarvoice and
        KANA Express compete against each other in
        the Customer Experience, Customer Loyalty, Email Management, Knowledge Management.

Question 2

How does the market share of
        Bazaarvoice
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.86%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        196th spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        8,170 customers and
        KANA Express has
        9 customers in the
        Customer Experience
        segment. Bazaarvoice has
        8161 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        KANA Express has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
KANA Express has more customers in United States, Netherlands and India.

Bazaarvoice Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Bazaarvoice and KANA Express

Comparing the market share of Bazaarvoice and KANA Express

Compare Bazaarvoice vs KANA Express customers by geography

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