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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

9

Market Share (Est.)

0.00%

Ranking

#196

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976218.18%KANA Express vs Zendesk
Trustpilot16083717.23%KANA Express vs Trustpilot
Adobe Marketing Cloud723677.75%KANA Express vs Adobe Marketing Cloud
Intercom661617.09%KANA Express vs Intercom
Freshworks345083.70%KANA Express vs Freshworks
Adobe Commerce Cloud307423.29%KANA Express vs Adobe Commerce Cloud
Podium301543.23%KANA Express vs Podium
Qualtrics284263.04%KANA Express vs Qualtrics
Campaign Monitor263152.82%KANA Express vs Campaign Monitor
Yotpo242252.59%KANA Express vs Yotpo
Smile.io218222.34%KANA Express vs Smile.io
Smartlook217122.33%KANA Express vs Smartlook
Zoho CRM205952.21%KANA Express vs Zoho CRM
Qualtrics Research Core200242.14%KANA Express vs Qualtrics Research Core
Salesforce Service Cloud149711.60%KANA Express vs Salesforce Service Cloud
Pendo147171.58%KANA Express vs Pendo
Pipedrive140821.51%KANA Express vs Pipedrive
Sitecore115761.24%KANA Express vs Sitecore
OneAll115221.23%KANA Express vs OneAll
Bazaarvoice80720.86%KANA Express vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

KANA Express vs Zendesk

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KANA Express vs Trustpilot

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Intercom

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KANA Express vs Freshworks

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KANA Express vs Adobe Commerce Cloud

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KANA Express vs Podium

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KANA Express vs Qualtrics

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Customers of KANA Express

Around the world in 2024, over 9 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Citigroup, Inc.10,000+New York CityNew YorkUnited States
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Harrods1,000 - 4,999LondonEnglandUnited Kingdom
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Verint Systems Inc.1,000 - 4,999MelvilleNew YorkUnited States
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Infinisource250 - 499ColdwaterMichiganUnited States
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LOI250 - 499LeiderdorpSouth HollandNetherlands
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Tata Consultancy Services Limited10,000+MumbaiMaharashtraIndia
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Van Lanschot1,000 - 4,999's-HertogenboschNorth BrabantNetherlands
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IAK Verzekeringen250 - 499EindhovenNorth BrabantNetherlands
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Rent.com100 - 249AtlantaGeorgiaUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Insurance (2), Mortgages (2), Personal Loans (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (3 companies), 250 - 499 employees (3 companies), 10,000+ employees (2 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 4(44.44%), Netherlands with 3(33.33%), India with 1(11.11%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Customer Experience
Knowledge Management
Email Management

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Trustpilot KANA Express vs Adobe Marketing Cloud.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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