KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an int...egrated knowledge base. Read more

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Top Competitors and Alternatives of KANA Express

    The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Customers of KANA Express

    Around the world in 2023, over 6 companies have started using KANA Express as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    Citigroup, Inc. 10,000+ New York City New York United States
    Tata Consultancy Services Limited 10,000+ Mumbai Maharashtra India
    Verint Systems Inc. 5,000 - 9,999 Melville New York United States
    Harrods 1,000 - 4,999 London England United Kingdom
    LOI 500 - 999 Leiderdorp South Holland Netherlands
    KANA Software 100 - 249 Sunnyvale California United States

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    KANA Express Customers by Industry

    The three top industries that use KANA Express for Customer Experience are Afstandsonderwijs (Distance Education) (1), Artificial Intelligence (1), Automation (1).

    KANA Express Customers by Employee Size

    The majority of KANA Express’s customers for the customer-experience category fall in the company size of 10,000+ employees (2 companies), 1,000 - 4,999 employees (1 companies), 100 - 249 employees (1 companies).

    KANA Express Customers by Geography

    The top three geographies of KANA Express for customer-experience are the United States with 3(50.00%), India with 1(16.67%), Netherlands with 1(16.67%) customers respectively.

    Employees of KANA Express

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top KANA Express competitors?

    KANA Express’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet.You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Trustpilot KANA Express vs Intercom .

    What is KANA Express customer distribution based on company size?

    The majority of KANA Express’s customers for the customer-experience category fall in the company size of 10,000+ employees (2 companies), 1,000 - 4,999 employees (1 companies), 100 - 249 employees (1 companies). You can view a distribution chart of KANA Express customers by company size here.

    What is KANA Express market share in the customer-experience?

    KANA Express has market share of 0.00% in customer-experience market. KANA Express competes with 251 competitor tools in customer-experience category. The top alternatives for KANA Express customer-experience tool are Zendesk with 19.89%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    What are the top industries that use KANA Express?

    Top industries that use KANA Express for customer-experience are Afstandsonderwijs (Distance Education) (1), Artificial Intelligence (1), Automation (1).

    What are the top countries that use KANA Express?

    Around the world in 2023, over 6 companies have started using KANA Express as customer-experience tool. Companies using KANA Express for customer-experience are majorly from United States with 3 customers. 50.00% of KANA Express customers are from the United States. Other top countries using KANA Express are India and Netherlands with 1(16.67%) and 1(16.67%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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