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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

10

Market Share (Est.)

0.00%

Ranking

#199

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 16.09%, Intercom with 12.70%, Trustpilot with 11.46% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17063716.09%KANA Express vs Zendesk
Intercom13462612.70%KANA Express vs Intercom
Trustpilot12147511.46%KANA Express vs Trustpilot
Adobe Experience Cloud755047.12%KANA Express vs Adobe Experience Cloud
Adobe Marketing Cloud730246.89%KANA Express vs Adobe Marketing Cloud
Qualtrics502734.74%KANA Express vs Qualtrics
Freshworks355533.35%KANA Express vs Freshworks
Adobe Commerce Cloud322033.04%KANA Express vs Adobe Commerce Cloud
Smartlook275262.60%KANA Express vs Smartlook
Podium245732.32%KANA Express vs Podium
Zoho CRM245102.31%KANA Express vs Zoho CRM
Qualtrics Research Core227222.14%KANA Express vs Qualtrics Research Core
Campaign Monitor223832.11%KANA Express vs Campaign Monitor
Yotpo218892.06%KANA Express vs Yotpo
Pipedrive177391.67%KANA Express vs Pipedrive
Pendo170331.61%KANA Express vs Pendo
OneAll149261.41%KANA Express vs OneAll
Smile.io143371.35%KANA Express vs Smile.io
Salesforce Service Cloud117091.10%KANA Express vs Salesforce Service Cloud
Sitecore107151.01%KANA Express vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 16.09%, Intercom with 12.70%, Trustpilot with 11.46% market share.

KANA Express vs Zendesk

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KANA Express vs Intercom

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KANA Express vs Trustpilot

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KANA Express vs Adobe Experience Cloud

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Qualtrics

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KANA Express vs Freshworks

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KANA Express vs Adobe Commerce Cloud

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Customers of KANA Express

Around the world in 2025, over 10 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Verint5,000 - 9,999MelvilleNew YorkUnited States
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Van Lanschot Kempen1,000 - 4,999's-HertogenboschNorth BrabantNetherlands
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Rent.com500 - 999AtlantaGeorgiaUnited States
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Infinisource Consulting Solutions100 - 249LeesburgVirginiaUnited States
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Smartphoto Group50 - 99WetterenFlandersBelgium
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Citigroup10,000+New York CityNew YorkUnited States
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Harrods1,000 - 4,999LondonEnglandUnited Kingdom
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LOI100 - 249LeiderdorpSouth HollandNetherlands
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Isolved Benefit Services10 - 19ColdwaterMichiganUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Luxury Clothing (1), Multifamily Marketing (1), Security Intelligence (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (2 companies), 10,000+ employees (2 companies), 100 - 249 employees (2 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 5(50.00%), Netherlands with 2(20.00%), India with 1(10.00%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Knowledge Management
Email Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Intercom KANA Express vs Trustpilot.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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