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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

10

Market Share (Est.)

0.00%

Ranking

#199

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.83%, Trustpilot with 11.80% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17254615.42%KANA Express vs Zendesk
Intercom14360912.83%KANA Express vs Intercom
Trustpilot13206611.80%KANA Express vs Trustpilot
Adobe Experience Cloud954748.53%KANA Express vs Adobe Experience Cloud
Adobe Marketing Cloud764256.83%KANA Express vs Adobe Marketing Cloud
Qualtrics647815.79%KANA Express vs Qualtrics
Freshworks360073.22%KANA Express vs Freshworks
Adobe Commerce Cloud311662.79%KANA Express vs Adobe Commerce Cloud
Smartlook300952.69%KANA Express vs Smartlook
Podium248582.22%KANA Express vs Podium
Zoho CRM245342.19%KANA Express vs Zoho CRM
Campaign Monitor226522.02%KANA Express vs Campaign Monitor
Yotpo225772.02%KANA Express vs Yotpo
Qualtrics Research Core207901.86%KANA Express vs Qualtrics Research Core
Pipedrive181001.62%KANA Express vs Pipedrive
Pendo173071.55%KANA Express vs Pendo
Smile.io152981.37%KANA Express vs Smile.io
OneAll146641.31%KANA Express vs OneAll
Salesforce Service Cloud123491.10%KANA Express vs Salesforce Service Cloud
Sitecore107520.96%KANA Express vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 15.42%, Intercom with 12.83%, Trustpilot with 11.80% market share.

KANA Express vs Zendesk

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KANA Express vs Intercom

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KANA Express vs Trustpilot

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KANA Express vs Adobe Experience Cloud

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Qualtrics

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KANA Express vs Freshworks

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KANA Express vs Adobe Commerce Cloud

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Customers of KANA Express

Around the world in 2025, over 10 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Verint5,000 - 9,999MelvilleNew YorkUnited States
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Van Lanschot Kempen1,000 - 4,999AmsterdamNorth HollandNetherlands
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Rosemont Plaza Associates500 - 999AtlantaGeorgiaUnited States
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Infinisource Consulting Solutions100 - 249LeesburgVirginiaUnited States
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Smartphoto Group50 - 99WetterenFlandersBelgium
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Citigroup10,000+New York CityNew YorkUnited States
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Levant1,000 - 4,999LondonEnglandUnited Kingdom
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LOI250 - 499LeiderdorpSouth HollandNetherlands
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Isolved Benefit Services10 - 19ColdwaterMichiganUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Insurance (1), Wealth Management,Asset Management,Investment Banking,Financial Planning,Private Banking,Online Brokerage,Corporate Finance,Trust and Estate Planning,Advisory Services,Institutional Clients Services (1), Home Goods (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 10,000+ employees (2 companies), 1,000 - 4,999 employees (2 companies), 500 - 999 employees (1 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 5(50.00%), Netherlands with 2(20.00%), United Kingdom with 1(10.00%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Customer Experience
Email Management
Knowledge Management

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Intercom KANA Express vs Trustpilot.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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