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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

8

Market Share (Est.)

0.00%

Ranking

#231

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%KANA Express vs Zendesk
Intercom16136012.68%KANA Express vs Intercom
Trustpilot15905312.50%KANA Express vs Trustpilot
Adobe Marketing Cloud860006.76%KANA Express vs Adobe Marketing Cloud
Qualtrics822556.46%KANA Express vs Qualtrics
Adobe Experience Cloud809416.36%KANA Express vs Adobe Experience Cloud
Freshworks413433.25%KANA Express vs Freshworks
Adobe Commerce Cloud405833.19%KANA Express vs Adobe Commerce Cloud
Smartlook317072.49%KANA Express vs Smartlook
Zoho CRM316682.49%KANA Express vs Zoho CRM
Qualtrics Research Core284232.23%KANA Express vs Qualtrics Research Core
Pendo257562.02%KANA Express vs Pendo
Pipedrive224731.77%KANA Express vs Pipedrive
Podium216551.70%KANA Express vs Podium
Yotpo211541.66%KANA Express vs Yotpo
Campaign Monitor186001.46%KANA Express vs Campaign Monitor
ClickTale161091.27%KANA Express vs ClickTale
Salesforce Service Cloud158951.25%KANA Express vs Salesforce Service Cloud
Smile.io137411.08%KANA Express vs Smile.io
OneAll134991.06%KANA Express vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

KANA Express vs Zendesk

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KANA Express vs Intercom

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KANA Express vs Trustpilot

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Qualtrics

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KANA Express vs Adobe Experience Cloud

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KANA Express vs Freshworks

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KANA Express vs Adobe Commerce Cloud

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Customers of KANA Express

Around the world in 2026, over 8 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Conduent10,000+Florham ParkNew JerseyUnited States
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Tata Consultancy Services10,000+MumbaiMaharashtraIndia
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Verint1,000 - 4,999MelvilleNew YorkUnited States
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Van Lanschot Kempen1,000 - 4,999's-HertogenboschNorth BrabantNetherlands
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Rent.com500 - 999AtlantaGeorgiaUnited States
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Smartphoto Group250 - 499WetterenFlandersBelgium
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InfiniSource Consulting Solutions100 - 249RestonVirginiaUnited States
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Spector Photo Group SA20 - 49WetterenFlandersBelgium
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Analytics (2), Consulting (2), Workforce Engagement (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (2 companies), 10,000+ employees (2 companies), 100 - 249 employees (1 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 4(50.00%), Belgium with 2(25.00%), Netherlands with 1(12.50%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Email Management
Knowledge Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Intercom KANA Express vs Trustpilot.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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