Question 1

What are the different markets in which
        Zendesk and
        HiConversion compete against each other?

Accepted Answer

Zendesk and
        HiConversion compete against each other in
        the Customer Experience, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and HiConversion compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.31%
        market share in comparison to
        HiConversion’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        HiConversion holds the
        102nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        HiConversion in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        165,070 customers and
        HiConversion has
        149 customers in the
        Customer Experience
        segment. Zendesk has
        164921 more customers than
        HiConversion in this category.

Question 4

What are the countries in which
        Zendesk and
        HiConversion has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
HiConversion has more customers in United States, Canada and United Kingdom.

Zendesk Vs HiConversion : In-Depth Comparison

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Comparing the customer bases of Zendesk and HiConversion

Comparing the market share of Zendesk and HiConversion

Compare Zendesk vs HiConversion customers by geography

Customer Movements for this month

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