Question 1

What are the different markets in which
        Freshworks and
        Gigya compete against each other?

Accepted Answer

Freshworks and
        Gigya compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, GDPR Compliance, Identity And Access Management.

Question 2

How does the market share of
        Freshworks
        and Gigya compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.67%
        market share in comparison to
        Gigya’s
        0.28%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Gigya holds the
        38th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Gigya in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,777 customers and
        Gigya has
        2,689 customers in the
        Customer Experience
        segment. Freshworks has
        32088 more customers than
        Gigya in this category.

Question 4

What are the countries in which
        Freshworks and
        Gigya has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Gigya has more customers in United States, United Kingdom and Germany.

Freshworks Vs Gigya : In-Depth Comparison

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Comparing the customer bases of Freshworks and Gigya

Comparing the market share of Freshworks and Gigya

Compare Freshworks vs Gigya customers by geography

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