Categories where Trustpilot and Genesys compete
Trustpilot
Comparing the customer bases of Trustpilot and Genesys, we can see that Trustpilot has 160837 customer(s), while Genesys has 6691 customer(s). In the Customer Experience category, with 160837 customer(s) Trustpilot stands at 2nd place by ranking, while Genesys with 6691 customer(s), is at the 22nd place.
Trustpilot
2nd
160837 Customer
Genesys
22nd
6691 Customer
Trustpilot has a 17.23% market share in the Customer Experience category, while Genesys has a 0.72% market share in the same space.
Comparing Trustpilot and Genesys customers based on their geographic location, we can see that Trustpilot has more customers in United States, United Kingdom and Netherlands, while Genesys has more customers in United States.
Trustpilot
Genesys
Gain actionable insights about the buying patterns of Trustpilot vs Genesys’s target audience.
Trustpilot
New
166 Customer
Lost
306 Customer
Genesys
New
27 Customer
Lost
24 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Trustpilot and Genesys compete against each other?
Trustpilot and Genesys compete against each other in the Customer Experience, Communication, Contact Center, Interactive Voice Response (IVR), Reputation Management.
How does the market share of Trustpilot and Genesys compare in the Customer Experience market?
How many customers are acquired by Trustpilot and Genesys in the Customer Experience segment?
What are the countries in which Trustpilot and Genesys has more customers?
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