Categories where Smartlook and Genesys compete
Smartlook
Comparing the customer bases of Smartlook and Genesys, we can see that Smartlook has 21726 customer(s), while Genesys has 5563 customer(s). In the Customer Experience category, with 21726 customer(s) Smartlook stands at 11th place by ranking, while Genesys with 5563 customer(s), is at the 24th place.
Smartlook
11th
21726 Customer
Genesys
24th
5563 Customer
Smartlook has a 2.35% market share in the Customer Experience category, while Genesys has a 0.60% market share in the same space.
Comparing Smartlook and Genesys customers based on their geographic location, we can see that Smartlook has more customers in Brazil, United States and Czech Republic, while Genesys has more customers in United States.
Smartlook
Genesys
Gain actionable insights about the buying patterns of Smartlook vs Genesys’s target audience.
Smartlook
New
81 Customer
Lost
99 Customer
Genesys
New
24 Customer
Lost
32 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Smartlook and Genesys compete against each other?
Smartlook and Genesys compete against each other in the Customer Experience, Heatmaps, Analytics, Communication, Contact Center.
How does the market share of Smartlook and Genesys compare in the Customer Experience market?
How many customers are acquired by Smartlook and Genesys in the Customer Experience segment?
What are the countries in which Smartlook and Genesys has more customers?
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