Intercom Vs Genesys : In-Depth Comparison

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imageIntercom

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Categories where Intercom and Genesys compete

Communication
Customer Experience
Contact Center
Customer Engagement
Instant Messaging And Chat

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Intercom

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Comparing the customer bases of Intercom and Genesys

Comparing the customer bases of Intercom and Genesys, we can see that Intercom has 66161 customer(s), while Genesys has 6691 customer(s). In the Customer Experience category, with 66161 customer(s) Intercom stands at 4th place by ranking, while Genesys with 6691 customer(s), is at the 22nd place.

Intercom

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4th

66161 Customer

Genesys

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22nd

6691 Customer

Comparing the market share of Intercom and Genesys

Intercom has a 7.09% market share in the Customer Experience category, while Genesys has a 0.72% market share in the same space.

Compare Intercom vs Genesys customers by geography

Comparing Intercom and Genesys customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.

Intercom

Genesys

Customer Movements for this month

Gain actionable insights about the buying patterns of Intercom vs Genesys’s target audience.

Intercom

New

1253 Customer

Lost

663 Customer

Genesys

New

27 Customer

Lost

24 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Intercom and Genesys compete against each other?

Intercom and Genesys compete against each other in the Communication, Customer Experience, Contact Center, Customer Engagement, Instant Messaging And Chat.

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How does the market share of Intercom and Genesys compare in the Customer Experience market?

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How many customers are acquired by Intercom and Genesys in the Customer Experience segment?

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What are the countries in which Intercom and Genesys has more customers?

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