Categories where Intercom and Genesys compete
Intercom
Comparing the customer bases of Intercom and Genesys, we can see that Intercom has 66161 customer(s), while Genesys has 6691 customer(s). In the Customer Experience category, with 66161 customer(s) Intercom stands at 4th place by ranking, while Genesys with 6691 customer(s), is at the 22nd place.
Intercom
4th
66161 Customer
Genesys
22nd
6691 Customer
Intercom has a 7.09% market share in the Customer Experience category, while Genesys has a 0.72% market share in the same space.
Comparing Intercom and Genesys customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Genesys has more customers in United States.
Intercom
Genesys
Gain actionable insights about the buying patterns of Intercom vs Genesys’s target audience.
Intercom
New
1253 Customer
Lost
663 Customer
Genesys
New
27 Customer
Lost
24 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and Genesys compete against each other?
Intercom and Genesys compete against each other in the Communication, Customer Experience, Contact Center, Customer Engagement, Instant Messaging And Chat.
How does the market share of Intercom and Genesys compare in the Customer Experience market?
How many customers are acquired by Intercom and Genesys in the Customer Experience segment?
What are the countries in which Intercom and Genesys has more customers?
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