Categories where Trustpilot and Freshworks compete
Trustpilot
Comparing the customer bases of Trustpilot and Freshworks, we can see that Trustpilot has 168583 customer(s), while Freshworks has 33684 customer(s). In the Customer Experience category, with 168583 customer(s) Trustpilot stands at 1st place by ranking, while Freshworks with 33684 customer(s), is at the 5th place.
Trustpilot
1st
168583 Customer
Freshworks
5th
33684 Customer
Trustpilot has a 18.26% market share in the Customer Experience category, while Freshworks has a 3.65% market share in the same space.
Comparing Trustpilot and Freshworks customers based on their geographic location, we can see that Trustpilot has more customers in United States, United Kingdom and Netherlands, while Freshworks has more customers in United States.
Trustpilot
Freshworks
Gain actionable insights about the buying patterns of Trustpilot vs Freshworks’s target audience.
Trustpilot
New
221 Customer
Lost
332 Customer
Freshworks
New
146 Customer
Lost
224 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Trustpilot and Freshworks compete against each other?
Trustpilot and Freshworks compete against each other in the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.
How does the market share of Trustpilot and Freshworks compare in the Customer Experience market?
How many customers are acquired by Trustpilot and Freshworks in the Customer Experience segment?
What are the countries in which Trustpilot and Freshworks has more customers?
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