Freshworks Vs Salesforce Service Cloud : In-Depth Comparison

tech-vs-img
imageFreshworks

thumbs_up

thumbs_down

vs-image

Categories where Freshworks and Salesforce Service Cloud compete

Contact Center
Customer Experience
Customer Support Services
Knowledge Management
Customer Engagement

Choose Technologies to compare

Freshworks

arrow
vs-image
vs-image
image

Comparing the customer bases of Freshworks and Salesforce Service Cloud

Comparing the customer bases of Freshworks and Salesforce Service Cloud, we can see that Freshworks has 34508 customer(s), while Salesforce Service Cloud has 14971 customer(s). In the Customer Experience category, with 34508 customer(s) Freshworks stands at 5th place by ranking, while Salesforce Service Cloud with 14971 customer(s), is at the 15th place.

Freshworks

star

5th

34508 Customer

Salesforce Service Cloud

star

15th

14971 Customer

Comparing the market share of Freshworks and Salesforce Service Cloud

Freshworks has a 3.70% market share in the Customer Experience category, while Salesforce Service Cloud has a 1.60% market share in the same space.

Compare Freshworks vs Salesforce Service Cloud customers by geography

Comparing Freshworks and Salesforce Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Salesforce Service Cloud has more customers in United States.

Freshworks

Salesforce Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Salesforce Service Cloud’s target audience.

Freshworks

New

149 Customer

Lost

178 Customer

Salesforce Service Cloud

New

172 Customer

Lost

225 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Salesforce Service Cloud compete against each other?

Freshworks and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Customer Engagement.

faq icon

How does the market share of Freshworks and Salesforce Service Cloud compare in the Customer Experience market?

faq icon

How many customers are acquired by Freshworks and Salesforce Service Cloud in the Customer Experience segment?

faq icon

What are the countries in which Freshworks and Salesforce Service Cloud has more customers?

faq icon

Choose Technologies to compare

image
vs-image
vs-image
image

6Sense Chrome Extension

Save 15 hours a week on sales research

Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.

Install Now
Company Logo
Freshworks vs Zendesk

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2024 6sense