Categories where Intercom and Freshworks compete
Intercom
Comparing the customer bases of Intercom and Freshworks, we can see that Intercom has 66161 customer(s), while Freshworks has 34508 customer(s). In the Customer Experience category, with 66161 customer(s) Intercom stands at 4th place by ranking, while Freshworks with 34508 customer(s), is at the 5th place.
Intercom
4th
66161 Customer
Freshworks
5th
34508 Customer
Intercom has a 7.09% market share in the Customer Experience category, while Freshworks has a 3.70% market share in the same space.
Comparing Intercom and Freshworks customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Freshworks has more customers in United States.
Intercom
Freshworks
Gain actionable insights about the buying patterns of Intercom vs Freshworks’s target audience.
Intercom
New
1253 Customer
Lost
663 Customer
Freshworks
New
149 Customer
Lost
178 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and Freshworks compete against each other?
Intercom and Freshworks compete against each other in the Customer Experience, Communication, Contact Center, Customer Engagement, Customer Support Services.
How does the market share of Intercom and Freshworks compare in the Customer Experience market?
How many customers are acquired by Intercom and Freshworks in the Customer Experience segment?
What are the countries in which Intercom and Freshworks has more customers?
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