Intercom Vs Freshworks : In-Depth Comparison

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imageIntercom

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Categories where Intercom and Freshworks compete

Customer Experience
Communication
Contact Center
Customer Engagement
Customer Support Services

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Intercom

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Comparing the customer bases of Intercom and Freshworks

Comparing the customer bases of Intercom and Freshworks, we can see that Intercom has 66161 customer(s), while Freshworks has 34508 customer(s). In the Customer Experience category, with 66161 customer(s) Intercom stands at 4th place by ranking, while Freshworks with 34508 customer(s), is at the 5th place.

Intercom

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4th

66161 Customer

Freshworks

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5th

34508 Customer

Comparing the market share of Intercom and Freshworks

Intercom has a 7.09% market share in the Customer Experience category, while Freshworks has a 3.70% market share in the same space.

Compare Intercom vs Freshworks customers by geography

Comparing Intercom and Freshworks customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Freshworks has more customers in United States.

Intercom

Freshworks

Customer Movements for this month

Gain actionable insights about the buying patterns of Intercom vs Freshworks’s target audience.

Intercom

New

1253 Customer

Lost

663 Customer

Freshworks

New

149 Customer

Lost

178 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Intercom and Freshworks compete against each other?

Intercom and Freshworks compete against each other in the Customer Experience, Communication, Contact Center, Customer Engagement, Customer Support Services.

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How does the market share of Intercom and Freshworks compare in the Customer Experience market?

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How many customers are acquired by Intercom and Freshworks in the Customer Experience segment?

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What are the countries in which Intercom and Freshworks has more customers?

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