Question 1

What are the different markets in which
        Smartlook and
        Feefo compete against each other?

Accepted Answer

Smartlook and
        Feefo compete against each other in
        the Customer Experience, Heatmaps, Analytics, Brand Management, Customer Engagement.

Question 2

How does the market share of
        Smartlook
        and Feefo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.35%
        market share in comparison to
        Feefo’s
        0.61%.
        Since it has a better market share coverage,
        Smartlook holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Feefo holds the
        23rd spot.

Question 3

How many customers are acquired by
        Smartlook and
        Feefo in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        21,726 customers and
        Feefo has
        5,646 customers in the
        Customer Experience
        segment. Smartlook has
        16080 more customers than
        Feefo in this category.

Question 4

What are the countries in which
        Smartlook and
        Feefo has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Feefo has more customers in United Kingdom, United States and Australia.

Smartlook Vs Feefo : In-Depth Comparison

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Comparing the customer bases of Smartlook and Feefo

Comparing the market share of Smartlook and Feefo

Compare Smartlook vs Feefo customers by geography

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